Autotask Academy

It's simple. You made a decision to take your business to the next level with Autotask. We want to help you get there... As quickly as you can. As easily as possible. As soon as you're ready.

That's why we created Autotask Academy. To provide all of the learning and training, best practices, tips and tricks you need to work smarter, not harder - from your initial implementation and through every milestone along the way.

Training and Continuing Education, Tailor-Made for the Way You Really Work

Autotask is true 'groupware'. It touches every aspect of your business, and everyone in it - and even connects you to your network of clients, business partners, vendors and subcontractors. From CRM, Service Desk and Quoting, to Managed Services, Opportunity Management, Billing, Reporting and much more - there are many ways to automate and streamline your business with Autotask, and each of your employees will use it differently. Your techs and engineers generally aren't concerned with the billing and reporting modules, your sales team won't be involved with the outsourcing module, and your finance department doesn't usually dispatch technicians. But they all need to be working off the same system to keep your business organized and running efficiently.

Support a Culture of Continuous Improvement

So often it's the little things that make the biggest impact – like learning a new workflow rule that saves an hour or two every week or incorporating a best-practice that jump-starts your managed services business. That's why supporting a culture of continuous improvement can make such a difference in your business – and that's why Autotask Academy is designed to be flexible.