On Demand Webinars

Are you looking to streamline the monitoring of your clients' networks and networked devices and the proactive management of issue alerts and service tickets?

Autotask and Cisco have a solution!

In today’s market, it is imperative to stand out from your competition. Nothing impacts how your clients view you more than your engineers' ability to properly design and implement your technology solution offerings. In other words, the talent that makes up your team separates you from your competition.

Autotask is pleased to announce its newest integration with FreshBooks - the SaaS-based online billing and invoicing software!

If you're looking to shorten the billing cycle and invoice your IT products and services online, join this recorded webinar to hear our featured panel give an introductory overview of Autotask and FreshBooks working together! There will also be time for an interactive Q&A period with the speakers.

This recorded introductory webinar will help you learn about improving your business's efficiency, predictability and profitability. Please join us to see how Autotask can help you grow in 2012!

Years ago, it was easy enough to deliver break/fix services: you received a call from a distressed client and quickly went to work diagnosing and mediating the issue. Then as your business matured, you probably added professional services to your offerings, but perhaps it wasn't enough to sustain client satisfaction and your business's profitability.

You are systematic with technology, accounting, and possibly sales. Why not with your employees? The starting point is to adopt a proven, 10-step hiring system to improve the way you find, qualify, hire, and onboard superstar employees. The Success With People HIRE THE BEST AVOID THE REST system is your solution. Here is what you will learn in this interactive webinar:

Autotask Academy and MSP University have teamed up to create an 8-part webinar series to help you build and improve your Managed Services practice and your success!

Part 8 - Delivering Managed Services

This training session will focus on methods to provide the best service delivery experience for your clients, end-users, and your technical staff. Effective, efficient service delivery processes and procedures will increase client satisfaction and build continued loyalty among your clients.

At Autotask Community Live, CompTIA debuted its Cloud Foundations Workshop and Certification Program. It was so well received that we've teamed up with CompTIA to bring you the modules in a convenient webinar format.

Take advantage of the substantial business opportunities in delivering cloud solutions to customers!

Dan Shapero will lead this fifth and final module of the Cloud Foundations Workshop, and help you recognize many of the operational elements of your business that need to be modified as you build a cloud business.

In the old days…

• Repeat business and referrals were enough to drive technology firm growth.
• There were very few service providers who did exactly what you do.
• LinkedIn, Twitter, Facebook, webinars, blogs… didn’t even exist.
• Providing great service and results led to more business and new business.
• ‘Sales’ was a dirty word. You didn’t need to do much selling to win clients.
• Practices were packed with business. (Think back before 2007.)

Ever wonder what the top managed services providers are doing that you're not? Here's your chance to find out!

Hear from leading MSP, Dan Tomaszewski, President of Michigan-based Computer House Calls as he explain how he combines the power of Kaseya and Autotask to deliver world-class services while continually increasing his monthly recurring revenue stream.