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Autotask Audit: Multi-Generational IT Departments and Better Project Execution

January 03, 2014  

Here’s a look at what’s happening this week in the world of ITSPs, MSPs and Enterprise IT departments.

TechRepublic: Better training: In search of next-generation IT workers
By Mary Shacklett
As it unfolds before us, the next generation of IT workers will work in more highly automated environments that combine both in-sourced and out-sourced technologies that businesses will expect to get immediate value from.

 

InformationWeek: What 'The Old Guy' Brings To IT Teams
By Kevin Casey
The latest SIM IT Trends Survey points to rising salaries, increasing investments in on-the-job training, and higher turnover IT roles. The latter is a particularly promising omen for jobseekers. "All of those things tell me it's a good time to be in the IT job market," the study's lead researcher told InformationWeek.

 

TechRepublic: 10 ways to bulletproof your project execution
By Mary Shacklett
Some areas, like accounting, proceed in daily, weekly, monthly, quarterly, and annual cycles of work. But disciplines like IT are highly project oriented. IT's reputation lives and dies with its projects, which makes it essential to bulletproof your projects with strong checkpoints and practices that ensure their success.

 

Real Business: Detective work: calculate the true cost of bad IT service
By Mark Walker
If the focus of your IT costs has been on spending money on software and hardware infrastructure, you have only scraped the tip of the iceberg. The long-term ongoing costs – support and services – remain unseen, and these can be considerably more.

 

Network World: Fatal distraction: 7 IT mistakes that will get you fired
By Dan Tynan
It's hard to get a good job in IT these days, but it's all too easy to lose one. There are lots of reasons for instant termination. Failure to fulfill your obligation to protect your employer's digital assets or abusing your vast powers for your own nefarious ends are two sure ways to end up on the unemployment line.

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