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10 Security Questions to Include In Your IT Client Business Review

November 23, 2015  By Vince Tinnirello

It’s that time again. Or rather, it’s always time to be preparing for your next Business Review meetings.  Security is top of mind for most businesses but the rapid adoption of consumer-based cloud storage solutions and rise in remote staffs may be combining to create a gap in business continuity that needs addressing.

Increasingly large remote workforces are accessing their files via networked drives as well as a wide array of cloud storage solutions; many of which they deployed themselves outside the purview of the IT department. This phenomenon may or may not be creating problems for your clients but as the designated data security steward they look to, here are 10 questions to help you find out.

  1. Do you have employees accessing files remotely or when they travel?
  2. Would field or sales staff benefit from an easier way to access product info?
  3. Are a significant number of reported incidents related to VPN?
  4. Does FTP cause issues? If you could give secure links to files to third parties, would that help?
  5. Is Outlook commonly used as a filing cabinet creating both storage and version control problems?
  6. Regarding version control and misplaced or deleted files; would workflows that issue revision alerts help?
  7. Do you have staff that review or present files on tablets and would annotation/comment capabilities be helpful?
  8. Do you have a concern with confidential data being shared by terminated staff? 
  9. Do you run into security compliance issues?
  10. Is your infrastructure getting dated or are you looking to reduce the need for it?

And the ultimate question is, ‘If I could provide a technology that could alleviate or eliminate these problems would you be interested in that?’

Autotask offers a technology solution that solves these problems. Built for IT Service Providers, Autotask Workplace™ is simple, secure, and supports a hybrid network-enabled/cloud environment. Unlike other file sync and share (FSS) solutions, it also provides resellers with the tools for quick and easy provisioning and management of their client instances. It’s a managed service that plays nice with your other offerings and allows you to control your margins.

Get more info today, and include these questions in your next business review to see if there’s a fit.

Vince Tinnirello
President and CEO of Anchor Network Solutions. Vince founded Anchor in 2002 starting as a one man consulting practice. He handles all sales, marketing, and account management responsibilities at Anchor. Vince has over 15 years experience in the IT industry and is passionate about helping small businesses focus on running their businesses rather than worrying about IT solutions.
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