Autotask Week in IT: Trends, Tips, and Actions to Take in 2016

January 15, 2016  

TechTarget: IT services: Remote monitoring and management to get boost in 2016
By Esther Shein

Managed service providers are looking ahead to the New Year with new service offerings as well as some that will be enhanced in 2016. Among them, they say, will be remote monitoring and management, backup/disaster recovery and business process management. "For my business, both remote monitoring [and] management and backup/disaster recovery are on my list of hot topics for 2016," said Kenneth Goldberg, president of Microcomputer Consulting Group, based in New York City.

CIO: Top 5 actions CIOs should take in 2016
By Diana Bersohn

The beginning of the New Year is a time to reflect on the past, consider opportunities and plan for the future. As CIOs begin 2016, there is much to think about regarding their role and reach. CIOs increasingly have the opportunity to wield greater influence across their organization. Now, more than ever, the time is right to seize opportunities and solidify the CIO’s rightful spot as a strategic leader within the organization’s C-suite.

MSPmentor: 3 Common Cloud Misconceptions, and How to Clear Them Up For Customers
By Dan Kobialka

Do businesses understand the cloud and its benefits? Recent data indicates confusion and doubt are prevalent among many cloud adoptees. A May 2015 survey of 300 IT managers completed by West IP Communications showed that many businesses are divided on the inherent benefits and risks associated with the cloud. The survey results included: While many IT managers realize the benefits of the cloud, they also fear a security breach could come back to haunt them.

ChannelPro: Top 3 Cloud Computing Trends for 2016
By Bill Carey

Cloud computing has completely transformed the way companies operate and professionals access technology resources. In less than a decade, the move to the cloud has reshaped the technology asset provision business model, leading to fewer hardware and licensed software purchases and more software- and infrastructure-as-a-service (SaaS and IaaS) activity. It’s easy to understand why businesses are moving to the cloud. Cloud-based operations are more agile since users can scale up and down instantly to handle demand fluctuations.

Channelnomics: Cultivating effective CAMs - Six key tips
By Michele Pepe

Channel operations are hardly a solo effort. Vendors need multidisciplinary teams to craft programs, develop training and support resources, provide marketing and deliver product to partners. While no channel program can operate without those elements and the people they involve, one role stands out among the rest: the channel account manager (CAM). When it comes to the importance of a position in affecting vendor-partner relationships, respondents to The 2112 Group's 2015 Channel Perceptions study gave CAMs an average rating of 8.27 on a 10-point scale.

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