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Autotask Week in IT: Projected IT Services Spending on the Rise

April 15, 2016  

Here’s a look at what’s happening this week in the world of ITSPs, MSPs and Enterprise IT departments.

MSPmentor: IT Services Spending to Rise in 2016, Gartner Says
By Aldrin Brown

Worldwide spending for IT services is expected to increase 2.1 percent to $929 billion, up from $910 billion last year, according to a new report from Gartner. The figure means a return to growth for the services category, which was down 4.7 percent in 2015, compared with the previous year. Overall IT spending – which also includes devices, data center systems, software and communications services – is projected to fall by half a percentage point, to $3.492 trillion, led by declines in spending for devices and communications services.

CIO: Why some CIOs are taking on customer advisory roles
By Clint Boulton

The days of CEOs keeping their CIOs at arm's length from customers are over, signaling a significant shift for an IT role that has evolved from managing data centers and back-office applications. Companies pressured to deploy digital technologies across their business lines are installing IT leaders in positions focused solely on engaging with customers. If it sounds odd that a former CIO would cross over to work with customers you better get used to it, says Forrester Research analyst Bobby Cameron, who tracks the work CIOs are doing at companies worldwide.

The VAR Guy: Best Security Practices for Growing MSPs, Part 3
By Staff Writer

When choosing an endpoint security solution, MSPs naturally focus on a vendor’s product and its ability to protect their clients from viruses and other threats. Delivering superior protection helps establish the MSP as a trusted advisor to customers, which is key to generating recurring and predictable revenue. But the vendor should offer more than just an effective security solution. It must also incorporate features in the product that enable an MSP to efficiently deploy, configure and manage it, thus saving MSPs valuable technician time and cutting the solution’s total cost of ownership (TCO).

eWeek: BYOD Brings Greater Productivity—as Well as Security Issues
By Jeffrey Burt

The bring-your-own-device (BYOD) trend continues to be perplexing for many enterprises. It holds the promise of greater employee productivity and mobility, but also comes with its share of security problems. Past studies and surveys note the benefits and challenges of BYOD, but also stress the need for businesses to adopt policies to manage and secure the devices coming onto the network. A new survey by Crowd Research Partners puts much of that into greater focus.

Channelinsider: Fast Facts About 5 Types of Tech Training Programs
By Gina Roos

 With nearly 2 million technology jobs expected to be created in the next decade, the tech training world faces major obstacles for developing a skilled and diverse workforce, a new study released by JPMorgan Chase indicates. The report, which looks at programs designed to teach information and communication technology skills, focuses on five areas: traditional education, bootcamps, open online courses, internships and apprenticeships and integrated technical and experiential programs.

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