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Here’s a look at what’s happening this week in the world of ITSPs, MSPs and Enterprise IT departments.
5 Ways CIOs Should Speak Digital to Executives
By Steve Andriole
Digital is a new language. Information Technology (“IT”) was an old, difficult language that no one actually spoke except around data centers and help
desks. It was confined to technologists who lived and breathed bits, bytes and lights. Every so often the technologists were required to speak to their
bosses (and their bosses) about technology. I have given – and witnessed – many of these “briefings” where most of the briefing content flew right over the
heads of “management.”
CIOs come together to tout tech innovation
By Clint Boulton
Evidence that IT has turned into a customer-driven enterprise abounds, as changing customer preferences continue to blur the line between the physical and
digital worlds. What customers do in your retail stores they also want to do from their mobile phones. That means that the CIO role has moved from the
back-office to the front-office. This year's CIO 100 theme, "Customers in control: The race to innovate," acknowledged the shift.
Channel Role: Cloud Pragmatists in IT Services Age
By Howard M. Cohen
One of the most important key performance indicator ratios for channel partners has always been the product/services income balance. Even more important
has been the ratio between the profit generated from the sale of products to the profit from services sold. Since service profitability is more complicated
to calculate, many have elected simply to focus on top-line revenue to determine their mix. As a result, many channel partners were alarmed and perplexed
during the emergence and meteoric growth of cloud computing.
Health IT Pros Worried About Mobile Security Threats
By Nathan Eddy
A Spyglass Consulting Group study found 82 percent of hospitals surveyed have concerns about their ability to support and protect mobile devices, patient
data, and the hospital’s technology infrastructure The hospitals surveyed were concerned about personally owned mobile devices used by physicians and
advanced practice nurses, as well as worried about hospital-owned and managed mobile devices used by nurses, ancillary health care professionals, and other
mobile hospital workers.
DevOps and IT jobs continue to go up the pay scale – with the US best off
By James Bourne
Good news if you’re an IT practitioner or manager, particularly in the US, but not so good if you’re a sysadmin; the latest examination of IT salaries from
automation and cloud software provider Puppet has found that more than half of IT bods in the US earn more than $100,000 per year, while manager salaries
have gone ‘off the chart’. The latest DevOps salary report, which garnered responses from more than 4,600 IT professionals, argues that the percentage of
US managers earning more than $150,000 went up to 43% in 2016, from 26% last year, while 34% of sysadmins earn more than $100,000 – lower on average than
other common IT practitioner jobs.
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