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Autotask Week in IT: From Machine Learning to Customer Satisfaction

March 24, 2017  
Here’s a look at what’s happening this week in the world of ITSPs, MSPs and Enterprise IT departments.

Machine learning + MSPs = increased bottom line

MSP discusses ways he's using machine learning and ways he is not

It's Time to Start Thinking about Cognitive Computing

We're only on the cusp of it but if you're not yet thinking in cognitive terms, now's the time to start. It's Time to Start Thinking about Cognitive Computing. Cognitive computing is a term you're bound to be hearing more and more often.

Customer Satisfaction Survey Do's & Don'ts

This at-a-glance illustration offers best practices for using customer satisfaction measurement tools.

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