The partner conference you can’t afford to miss.
Accelerate your Autotask.
Leadership starts here.
President Bill Clinton will provide Keynote Remarks
at our Annual Partner Conference, #CommLive, on 9.18 at 12pm.

Autotask Community Live is all about business,
insight and success

We share with you the business building secrets to success, invaluable product and technical best practices and industry trends that matter. You’ll connect with the who’s who of the ITSP world at amazing networking events and tap into the latest innovations.

Autotask Community Live truly has something for every role in your organization:

Business roundtables
led by industry leaders
for business
and senior executives
Best practice sessions
for finance, human
resource, marketing
and sales professionals
Product training
for service desk
managers, technicians
and more.

Featured Speakers

President Bill Clinton
Former President
of the United States
Erica Javellana
Speaker of the House,
Peter Sheahan
Founder and Group CEO,
Karrikins Group and
Author of Matter
Mark Cattini
President & CEO
Pat Burns
VP of Product Management
David Dufour
Sr. Director, Engineering
Luis Giraldo
VP, Product
IT Glue


8:00 AM –
9:00 AM
Networking Breakfast in the Solution Showcase
9:00 AM –
10:30 AM
Autotask CEO Keynote & Product Roadmap
Mark Cattini, President & CEO & Pat Burns, VP of Product Management
10:30 AM –
11:00 AM
Solution Spotlight
11:00 AM –
11:30 AM
Networking Break in the Solution Showcase
11:30 AM –
12:00 PM
9 Tricks to Building a $1.2MM MSP with 2 Staff
Luis Giraldo, VP Product, IT Glue
12:00 PM –
1:00 PM
Keynote Address by President Bill Clinton
1:00 PM –
2:00 PM
Networking Lunch Sponsored by IT Glue
Business Strategy Peer Forum
Service Delivery Peer Forum
Registration required. Lunch included.
2:00 PM –
2:50 PM
Prosper Through Pipeline Predictability: Better Insights into Your Pipeline and Revenue Streams
Panel: How to Use Ticket Categories to Transform Service Delivery
Joe Rourke & Jason Winkler,
Create 20% More Recurring Revenue with No Additional Service Costs
John Pepper, Managed 24/7
Don’t Wait! Protect Your Business from Employee Turnover Today
Eric Marcus, Marcus Networking
The Market Opportunity for Endpoint Backup and File Sync and Share, and How You Can Get Your Fair Share!
Len DiCostanzo & Moshe Binyamin,
vCIO Framework - How to Double Sales and Stickiness for Your Clients
Gary Power, Power Consulting
Talking Private Equity
Alan Cline, Vista Equity Partners
3:00 PM –
3:30 PM
Building a Smart Documentation Culture
Dave Goldie,
IT Glue
Sponsor Session
Sponsor Session
Sponsor Session
3:30 PM –
4:00 PM
Networking Break in the Solution Showcase
Business Strategy Peer Forum
Service Delivery Peer Forum
Registration required. Break included.
4:00 PM –
4:50 PM
Contract Management: Bill What You Sell
Jeanne-Denise Chapdelaine,
Top PSA Workflows to Improve Service Delivery and Maintain Clients
Matt Takhar & Mike Weston,
Best Practices for Managing Network Devices with Autotask Endpoint Management
Matthé Smit, Autotask
4 Ways Autotask Can Positively Impact Your Financials
Michelle Bournstein, CFS
How Top Partners are Marketing, Selling, Packaging and Pricing AEB and AWP
Len DiCostanzo & Top Partners
MSP to MSSP: Positioning and Pricing Your Security Practice
Greg Sharp, Base 2
Navigating M & A For Success
Eric Marcus, Tim Walker
5:00 PM –
5:30 PM
Sponsor Session
Sponsor Session
Sponsor Session
Sponsor Session
5:30 PM –
6:30 PM
Networking Hour in Solution Showcase
7:00 PM –
10:00 PM
Community Networking Night Sponsored By IT Glue

Industry Insight

Unified Platform (PSA & AEM)

Unified Managed Services (AWP & AEB)

Peer Forum


A grand reimagining of a legendary Florida resort, the Diplomat Beach Resort brings iconic hospitality back. Rising 39 floors above a slender stretch of beach tucked between the Atlantic Ocean and Intracoastal Waterway, the 1,000 rooms and suites at The Diplomat Beach Resort Hollywood are designed to be comfortable retreats with sleek designs, floor to ceiling windows with stunning views, and vibrant amenities.
Autotask has negotiated the discounted rate of $225/night + taxes and fees through August 11 or until sold out. Book now to secure your accommodations.
Thank you to all our Autotask Community Live! 2017 Sponsors. Make sure you visit the Solution Showcase while at Autotask Community Live!
Interested in becoming a sponsor for one of our Autotask Community Live! events? Contact


Your conference pass includes all-access to industry keynotes, 6+ tracks of educational and business-focused sessions, and all meals during the event, including our Sunday and Monday night networking receptions.
Refund & Cancellation Policy:
Cancellations will be refunded by emailing by June 16, 2017. After this date, only substitutions are allowed.
*All pre-conference activities include lunch. Limited seating at pre-conference events.
Ends July 21
July 22 - September 17
*All pre-conference activities include lunch.
Limited seating at pre-conference events.
September 17 - 19, 2017
Don't miss out on the
#CommLive experience!