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For the fourth year in a row, Autotask Corporation has been named one the best places to work in Tech Valley, upstate NY. We're seeking professionals to contribute to our continued success in the following roles:
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Account Manager
The Account Manager's mission is to make new Autotask customers highly successful as quickly as possible, and to keep them satisfied and productive with our products and services on an ongoing basis. The Account Manager will be the primary point of contact with the customer and will build and maintain a solid relationship based on responsiveness and trust. |
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Assistant Controller
The Assistant Controller maintains the corporation's accounting/financial reporting functions and supervises accounting for all transactions related to the general ledger such as receivables and payables, tax payments, and prepaid expenses. Additionally, the individual will oversee the company-wide budgeting and reporting process and assists managers in the financial planning process and management of financial results. |
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Base Sales Representative
The Installed Base Sales Representative (IBSR) is responsible for after-market sales of the add-ons extensions and professional services to the company’s growing base of customers. You will accomplish this through a combination of inbound and outbound selling activities, supported by the company’s marketing department. |
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Business Development Representative
The Business Development Representative (BDR) is responsible for being the “first point of contact” for sales prospects, and quickly moving them through the company’s pre-qualification process. You will have specific times of day where you are responsible an accountable for monitoring incoming leads from the web, and responding within maximum specified timeframes. You will also be expected to take and process incoming calls to the company’s sales line. |
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Product Support Specialist
The Product Support Specialist will work in a web-based customer response and support environment designed to achieve high levels of customer satisfaction. Role will be to respond to, escalate, and resolve all incoming customer requests for support. Support the Autotask web-based application, resolving technical and other client issues and ensuring that client interests are represented. |
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Professional Services Consultant
The Professional Services Consultant will have knowledge of the Information Technology (IT) Service Provider Marketplace, be able to learn and understand the technical aspects of the Autotask product, and provide guidance on how Autotask will support, automate and optimize critical business issues facing our customers |
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Regional Sales Manager
The Regional Sales Manager is responsible for selling Autotask's Professional Services Automation Solution to the IT Managed Services Market. |
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Sales Engineer
The Sales engineer is the technical point-person for sales representatives. They will support the sales cycle, handle difficult technical objections, integration questions, and perform technical sales demonstrations. |
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Senior Software Developer
Sr. Software Developers design and develop Autotask software products and serve as mentors to other members of the Development team. Additionally, they have responsibility for the communication, documentation and processes associated with our development efforts. |
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Software Developer
Software Developers are responsible for design and development of Autotask software products, as well as the communication, documentation and processes associated with these efforts.
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Software Performance Engineer
The Software Performance Engineer will help us innovate and enhance the flagship Autotask product.
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Technical Program Manager
The Technical Program Manager will be responsible for staff development including training, quality review, performance management, as well as development and maintenance for new and existing development. |
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Technical Support Specialist
The Technical Support Specialist will work in a web-based customer response and support environment designed to achieve high levels of customer satisfaction. |
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Vice President, North American Autotask Pro Sales
The Vice President of North American Autotask Pro Sales will be a leader that can lead, train and motivate an inside sales team selling our Autotask Professional Services Automation SaaS solution. |
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