Job Openings
Autotask is seeking highly motivated professionals to join one of the fastest growing Software as a Service companies.
Autotask is a privately-held global company with locations in Albany, NY; Beijing, China; London, UK; Sydney Australia.
Our company has won numerous local and national awards for its technology, growth, and people including "Rising Star", "Fastest Growing Company", and "Great Places to Work" for eight years in a row.
As Autotask continues to grow and expand our international presence, we are looking for top talent to join our team. If you are a self-motivated individual seeking a new challenge in a fast paced, team environment, please send your resume and cover letter to jobs@autotask.com. Below is list of our current openings:
Autotask, the world’s leading hosted IT Business Management Software provider headquartered in the Capital Region, is looking to connect with the area’s best and brightest talent. We are holding an Invitation-Only Open House on May 17th for employees looking to progress further in their career.
The Business Development Representative (BDR) is responsible for being the “first point of contact” for sales prospects, and quickly moving them through the company’s pre-qualification process. You will have specific times of day where you are responsible and accountable for monitoring incoming leads from the web, and responding within maximum specified timeframes. You will also be expected to take and process incoming calls to the company’s sales line.
In this role, you will work as part of the DBA Team and will share in the responsibility for the day-to-day operations and strategic planning of the database tier within the Autotask application environment.
This position creates and refines strategies that achieve multiple goals for events including lead generation, thought leadership, branding, customer relations and PR.
The primary responsibility of the Implementation Manager is to provide timely and efficient consulting, project management, and process integration services to new clients in order for them to successfully implement the Autotask platform.
The Junior Software Developer will be responsible for assisting with development of Autotask software products, as well as the communication, documentation and processes associated with these efforts.
This is an entry-level DBA position with extremely strong career growth opportunities for a smart and hard-working candidate who is willing to learn and wants to be part of an outstanding team.
You will work in a web-based customer support environment with an emphasis on response and high levels of customer satisfaction. You will be supporting the Autotask PSA web-based application and responsible to resolve, or escalate all incoming customer support requests. Requests may be workflow, technical or contractual in nature and you will need to ensure the customer’s interests are represented. You will be expected to deliver the highest level of service in the industry with a goal to create “Raving Fans”.
In this role you will work in a web-based customer support environment with an emphasis on response and high levels of customer satisfaction. You will be supporting the Autotask PSA web-based application and responsible to resolve, or escalate all incoming customer support requests.
Responsible for testing and certification of company software products under close supervision and mentoring.
Responsible for testing and certification of company software products under close supervision and mentoring.
Applicant will be responsible for supporting Autotask Customers, selling Autotask Add-on Products, driving internal account growth and managing day to day account activity.
The Software Developer will be responsible for assisting with the design and development of Autotask software products, as well as the communication, documentation and processes associated with these efforts.
The Software Developer will be responsible for assisting with the design and development of Autotask software products, as well as the communication, documentation and processes associated with these efforts.
The primary responsibility of the Sr. Implementation Manager is to provide timely and efficient consulting, project management, and process integration services to new clients in order for them to successfully implement the Autotask platform.
