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ARCHIVED WEBINAR


AutotaskOriginal Air Date: 4/13/2010DURATION: 1 hourView Webinar
Featured Speakers:
Bob VogelBob Vogel
Chief Marketing Officer
Autotask Corporation
Marco LaVecchiaMarco LaVecchia
Sales Manager
N-able Technologies

Integrated MSP Workflow: From Alert to Resolution

Introduction to the Autotask-to-N-able Integration and How to Use It

If you are thinking about becoming an MSP - or currently offer managed services but want to improve your services workflow and make more money - this webinar will help you get started in the right direction.

In this real-world session, Nathan Franks, Director and Principal Consultant of Australia-based Dynamic Business Technologies, provides a demonstration and discussion of how he streamlines and automates his successful IT services business.

Nathan is joined by N-able's Marco LaVecchia and Bob Vogel, CMO of Autotask Corporation, who quickly introduce their respective products and how they work together to create a powerful synergy in your business.

What You'll Learn

  • How to set up your monitoring systems to optimize your alerts
  • How to ensure alerts are properly - and automatically - triaged, and your SLAs met
  • How to remotely service your clients to reduce costs and improve response times
  • How to monitor the profitability of your managed services and show value to your clients

Who Should View This Webinar?

  • Existing Autotask customers who are not familiar with N-able's solutions and how they integrate with Autotask
  • Existing N-able customers who are not familiar with the Autotask's hosted IT Business Management platform
  • Anyone new to either Autotask or N-able who wants to see how these two products work seamlessly together to streamline and automate managed services delivery and increase margins
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