Kaseya Launches Technology Alliance Program to Better Serve Customers, Partners
Autotask among first alliance membersALBANY, NY - June 27, 2007 - Kaseya, a global provider of Managed Service Automation (MSA) software for IT solution providers and corporate IT organizations, today announced it has launched a technology alliance program to improve customer service and support by collaborating with IT service companies and improving software integration. Autotask is among the first three companies to join the alliance.
The program provides a comprehensive development environment, technical support and support for sales and marketing, including reciprocal communications with customers, joint case studies and more. An API will be added later in the year to ease integrations and collaboration.
"The Kaseya Alliance Program promises to instill customers' confidence that their vendors are working together to ensure the best possible service and support," said Dan Shapero, senior vice president of marketing for Kaseya. "Participation in this alliance program validates Kaseya's and alliance members' commitment to put the customer first."
Autotask, a professional service automation (PSA) tool, is among the first menbers of the alliance. Kaseya already has global common customers with Autotask and this alliance provides the opportunity for common customers to leverage their technology investments.
"Having worked with both Kaseya and Autotask, we were thrilled to hear about this alliance," said Tom Beckman, client network operations manager for Infinity Business Systems. "In this world of hosted environments, developing meaningful internal reporting between dissimilar systems can be difficult. Alliances like this show promise in helping small- to medium-sized businesses develop real business intelligence in their critical data stores."
About Kaseya
Kaseya is a global provider of Managed Service Automation (MSA) software for IT solution providers and corporate IT organizations that benefit from deploying Kaseya's systems management capabilities. Kaseya allows businesses to proactively manage distributed IT infrastructure easily and efficiently with one integrated Web-based platform. Kaseya's technology has been deployed on over 1 million machines in more than 25 countries around the world.
About Autotask Corporation
Autotask Corporation provides the world's leading hosted IT Business Management software built specifically for VARs, MSPs, and other technology solution providers to help them run their businesses better. The company's product line includes the Autotask Professional Services Automation (PSA) software, and the VARStreet family of advanced quoting and e-Commerce tools. All products work together seamlessly, and are available on demand to help IT solution providers to sell, implement, deliver and bill their technology products & services. For more information about Autotask Corporation and products, please visit http://www.autotask.com or call 518-720-3500. Autotask® and VARStreet® are registered trademarks of Autotask Corporation. All other trademarks mentioned in this document are the property of their respective owners.
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