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Autotask Establishes New Regional Headquarters in Australia

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11. April 2012

EAST GREENBUSH, NY & SYDNEY, AUSTRALIA - Autotask Corporation, the world’s leading provider of hosted IT business management software, today announced the opening of its new Australia and New Zealand regional office based in Sydney.  The new office will meet strongly increasing demand for Autotask products and services from IT systems integrators (SIs), value added resellers (VARs), managed services providers (MSPs) and other technology solutions providers in Australia and New Zealand.

“Several months ago we announced our commitment to better serving and supporting our clients and prospects in Australia and New Zealand, and I am very pleased to announce the opening and staffing of our new office in Sydney,” said Mark Cattini, Autotask President and CEO.  “From Perth to Wellington and all points between, we have enjoyed a partnership with thousands of loyal users over the years, and we know how important it is to build out our team on the ground to ensure their continued success.”

Autotask is a software-as-a-service (SaaS) offering that integrates a broad range of critical business systems including customer relationship management (CRM), service desk, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors that drive their business and their profitability. The software is designed and optimised for a broad range of technology solutions providers.  

Because it is a cloud-based application, Autotask is accessible from virtually any computing or mobile device connected to the Internet and features a world-class application programming interface (API) that enables integrations with other tools technology solutions providers commonly rely on to run their businesses, including remote monitoring and management, backup and disaster recovery, product quoting, email hosting, billing applications and more. 

According the Adam Ross, Autotask’s Regional Sales Director for Australia, sales of the company’s software have increased dramatically since he began heading up regional efforts in November last year.

“We believe we are the only company of our type with a physical presence in the region, and establishing this regional office allows us to work much more closely with our partners and get a much better understanding of the business conditions affecting their operations, their service delivery and their customers’ demands,” said Ross.  “Working directly with our partners makes it easier for us to identify solutions to help them overcome the day-to-day management challenges they face, so they can focus on better serving their clients and growing their businesses.”

Autotask software is currently used by thousands of IT service providers, value-added resellers (VARs) and managed services providers (MSPs) in 54 countries, and the company recently launch new editions in multiple languages, including German, Spanish, French, Italian, Chinese and Japanese.

Parties interested in learning more about Autotask or in scheduling an online demonstration of Autotask software are encouraged to email the company at sales@autotask.comor to call +61 (02) 8103 4001.

Autotask’s Sydney offices are located at 89-97Jones Street, Ultimo, NSW 2007.


Über Autotask
Die Autotask Corporation bietet mit ihrer gleichnamigen Software die weltweit führende cloudbasierte Plattform für Business Management speziell für IT-Dienstleister. Der „Smart IT“-Ansatz von Autotask verhilft Unternehmen zu einem zielgerichteten Einsatz von IT-Technologie, um die besten Ergebnisse für ihre Kunden zu erzielen. Die Autotask Software ermöglicht die Steigerung betrieblicher Effizienz, die volle Kontrolle über abrechenbare Leistungen sowie den Zugang zu Unternehmenskennzahlen, um geschäftskritische Entscheidungen voranzutreiben. Mithilfe von integrierten Best Practices und automatisierten Workflows beschleunigt Autotask Umsatzpotenziale und verbessert kontinuierlich die geleisteten Services. Autotask ist in sieben Sprachen verfügbar und wird gegenwärtig in mehr als 90 Ländern eingesetzt. Mit Hauptsitz in New York betreibt Autotask weitere Niederlassungen in Chicago, Los Angeles, Dallas, München, London, Peking und Sydney.