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Autotask Chief Executive Officer to Deliver Keynote Address at Italy’s Premier IT Service Provider Event

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04. Oktober 2012

RICHMOND, UK -- Autotask Corporation, the world’s leading provider of hosted IT business management software, today announced that Mark Cattini, president and chief executive officer, will deliver the keynote address at the ACHAB Open Forum in Verona, Italy, 11 October 2012. This event closely follows the company’s participation in the SMAU event in Milan from 17 – 19 October.  

“Changes in the availability and delivery of new technologies, especially the proliferation of cloud-based services and mobile applications, are rapidly shifting the way small and medium sized businesses consume technology and this creates enormous opportunities for IT service providers worldwide,” stated Cattini. “This evolution makes it possible for solution providers to deliver an entirely new range of managed services and consulting to better meet the needs of their clients, and to develop more predictable and more profitable revenue streams for their own businesses.”

Cattini noted that this transition can be difficult to manage for many service providers, particularly when they are focused on maintaining day-to-day business operations with myriad back-end tools that are not designed for the task.  

Autotask Pro is a software-as-a-service (SaaS) offering that integrates a broad range of critical business systems including customer relationship management (CRM), service desk, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors driving their business. The software is specifically designed to automate and optimize mission-critical business processes for technology solutions providers.

Autotask launched localised versions of its award-winning software for Italian, Spanish, French, German, Chinese and Japanese in early 2012. “Delivering and supporting localised solutions worldwide is a key differentiator for us, and our customer base in Europe has grown tremendously as a result,” said Mark Banfield, VP of International Sales at Autotask. “With over 100 staff across Europe and Asia, and plans to double that number in 2013, we have established a solid network of sales, implementation, and support professionals to ensure our clients can deliver best-in-class service and support to their clients and grow their business.”

Autotask software is currently used by tens of thousands of IT service providers, value-added resellers (VARs) and managed services providers (MSPs) in 54 countries.

The keynote address at the ACHAB Open Forum will take place on 11 October 2012 from 15:00 – 15:30. The company will also have a stand with live demonstrations and a special raffle for visitors. Learn more online.

Über Autotask
Die Autotask Corporation bietet mit ihrer gleichnamigen Software die weltweit führende cloudbasierte Plattform für Business Management speziell für IT-Dienstleister. Der „Smart IT“-Ansatz von Autotask verhilft Unternehmen zu einem zielgerichteten Einsatz von IT-Technologie, um die besten Ergebnisse für ihre Kunden zu erzielen. Die Autotask Software ermöglicht die Steigerung betrieblicher Effizienz, die volle Kontrolle über abrechenbare Leistungen sowie den Zugang zu Unternehmenskennzahlen, um geschäftskritische Entscheidungen voranzutreiben. Mithilfe von integrierten Best Practices und automatisierten Workflows beschleunigt Autotask Umsatzpotenziale und verbessert kontinuierlich die geleisteten Services. Autotask ist in sieben Sprachen verfügbar und wird gegenwärtig in mehr als 90 Ländern eingesetzt. Mit Hauptsitz in New York betreibt Autotask weitere Niederlassungen in Chicago, Los Angeles, Dallas, München, London, Peking und Sydney.