Webinar

Autotask and HoundDog -- On the Trail of Wider Opportunities

Autotask Corporation is the leading provider of innovative, web-based business platforms allowing IT solution providers to run their businesses more easily and more profitably. HoundDog Technology is the leading provider of easy-to-use monitoring systems designed for IT Support and Managed Service companies. Thanks to integration with Autotask, when an alert is generated by HoundDog, indicating a problem, it will instantly create a service ticket in Autotask, which can be automatically routed, dispatched or escalated based on workflow rules and MSP criteria. When a ticket is closed, time and billing information are automatically captured for analysis and reporting downstream. This saves time, speeds ticket handling, and creates opportunities for greater profitability.
Special Guest - Doug Wilson, Top Dog, HoundDog Technologies

Original air date: November 14, 2007
Running time: 60 minutes
File Size: 30.5 MB

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