Autotask Archive - 2008 Webinar Series - The ABCs of Automating MSPs

The ABCs of Automating MSPs

Building out your managed services practice can be a slow process and put a strain on many of current business processes. Whether managed services represent an emerging part of your business, or you are striving to be a "pure play" MSP, you will face certain failure in this space unless you can automate the management of the massive amount of customer and service information flowing through your shop. A successful managed service practice demands across-the-board changes to all aspects of your business – not just in the service delivery, but also in the way you manage the entire customer lifecycle – from new customer acquisition through evolution as Trusted Technology Advisor to your clients.

Join Jim Hamilton, Executive Director of MSP Partners and Bob Godgart, CEO of Autotask, as they address current issues in managed services and discuss how to automate your business for success.

The webinar will show MSPs how to:

Improve customer service
Achieve higher technician utilization rates
Streamline workflow
Reduce wasteful processes
Capture more billable hours
Improve billing speed and accuracy

Original air date: May 1, 2008
Running time: approximately 58 minutes

Please Complete This Form to Download the Webinar

1. What is your primary business? (select one) * required field

Technology Services & Solutions
Organizations that provide IT consulting, IT outsourcing and support, managed services or systems integration, as well as internal IT organizations or other IT services providers

Software Services
Organizations that provide web design, development, implementation or support services, as well as ISVs and ASPs

Non-IT Consulting or Professional Services
Organizations that provide consulting or professional services (non-IT-related services)

Other Specialized Services
Organizations that provide other specialized services that require efficient project management, billing or other business processes

2. How did you hear about Autotask?

3. Contact Information *required field

First Name*	Last Name*	Title
Phone	E-Mail Address *
Company Name*
Web URL
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City	State or Province	Zip/Postal Code
Country*

4. Number of Employees*

5. Potential Number of Users*

6. Requested Action(s) (check all that apply)

		Please have a sales representative contact me
		I'd like to schedule a LIVE product demonstration
		Please send me additional product information
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7. Purchase timeframe*

8. What are you hoping to achieve with our software?

9. What do you consider the biggest business challenge facing your company? (check all that apply)

		Contracts and Billing Workflow			Improve Services Workflow
		Increase Tech Efficiency			Coordinate Scheduling and Dispatch
		Getting my Business Organized			Improve Profitability
		Winning New Customers			Delivering your Managed Services
		Accurate and Timely Reporting and Business Metrics			Accessing all of my Business Data in One Place

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