Exclusive 2 Day PSA & AEM Bootcamp

Live Training
Live Training
06/21/2017 | 
12:00 AM UTC
Microsoft Denver
Denver, CO, United States
Microsoft Denver
7595 Technology Way #400,
Denver, CO 80237 

Wednesday, June 21st
PSA Bootcamp


Service Delivery Efficiency
  • Navigation Tips
  • Ticket Form Templates
  • Ticket and Task Time Entry Form Templates
  • Work Lists (ticket and tasks)
Workshop time to create templates (speed codes)
  • Driving from Dashboard Tabs
  • Available Default Tabs
  • Creation and Sharing of Tabs
  • Creation and offering of Widgets
12pm-1pm - Lunch/Networking


  • New Ticket UI Review
  • Navigating Tips and Tricks
  • Ticket Category Review
  • Efficiency with Workflow Rules
  • Notification Recurrence
  • Dynamic Recipients and Assignments
Workshop time to rework current WFR
  • PSA and AEM integration
Thursday, June 22nd
AEM Bootcamp

  • Deployment
  • Jobs/Components
12:00pm-1:15pm – Lunch/Networking

1:15pm - 4pm
  • Patch Management
  • Network Management