#CommLive Service Delivery Peer Forum

Network & Learn
Network & Learn
09/18/2017 | 
1:00 PM Eastern Time US & Canada (UTC-05:00)
The Diplomat Beach Resort
Miami, FL

You must be registered for #CommLive to attend. If you need to complete that registration as well, please go here. 

Knowledge share is the cornerstone of Community Live.  This year we will have two entire tracks devoted to peer discussions.  These best practice Forums are led by industry veterans whose main goal is to facilitate valuable discussions around the topics that are pertinent to you.  Please note that you may only register for ONE time slot in each forum.  Additional registrations will not be accepted.

Service Delivery Peer Forum: 

This forum will focus on how others are managing their Service Delivery Processes and getting the most out of the Autotask  tools used to run their business.

As an attendee, you drive the topics and conversation. There is no specific agenda for these sessions.

The content will derive from questions like:

  • What are the best practices for tracking Sales and Account Management activities?
  • Does your service desk use pods/teams, or do they service all clients?
  • What tools are saving you and/or your team time on a daily basis?
  • Is Project Management a focus or an after-thought?
  • What configuration is working best for your project management team?
  • How do you structure contracts and services?
  • How do you survey clients on project work?
Select a time from the drop down menu on the right:
Monday, September 18th 1:00pm-3:00pm
Monday, September 18th, 3:30pm-5:30pm
Tuesday, September 19th, 10:00am-12:00pm
Tuesday, September 19th, 12:20pm-2:20pm

To attend, please submit the form on this page.  Registrations are processed first come first served, and a waitlist will be available for cancellations.  Your registration is not confirmed until you receive notice.  You must be registered for #CommLive to attend. If you need to complete that registration as well, please go here. 

Peer group times will not overlap with keynotes and times are subject to change.

Questions, please contact or visit

Event Registration
Please submit your information to secure your seat at this event.