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Autotask Product Training: Contract Management

Live Training
Live Training
April 24, 2018 | 
8:30 AM Pacific Time US & Canada (UTC-08:00)
Autotask Office - San Jose
San Jose, CA, United States

To take your contracts to the next level, we will be focusing on financial visibility using Dashboard Tabs and Widgets, using Contract UDF’s effectively and creating Workflow Rules that will assist with managing our contract processes. Furthermore, we will be reviewing the functionality of the Invoicing Wizard and Invoice Templates.

Learning Objectives

After this workshop, you will be able to:
  • Configure the security level for Contracts
  • Configure Contracts and use their UDFs effectively
  • Copy and Modify Invoice Templates
  • Create Contract Workflow Rules to automate contract processes

A laptop is required for this event.

Location:

Autotask Office
150 Almaden Blvd
Suite 1050
San Jose, CA 95113

Agenda

8:30 AM - 9:00 AM
Breakfast & Registration
9:00 AM - 9:15 AM
Introduction
9:15 AM - 10:15 AM
Ownership, Dashboard Tabs and Tab Level Filters
10:15 AM - 11:00 AM
Workshop
11:00 AM - 12:00 PM
Ticket Categories and Checklists
12:00 PM - 1:00 PM
Lunch & Workshop
1:00 PM - 2:00 PM
Using Worklists, Scheduling Resources and Service Level Management
2:00 PM - 2:30 PM
Workshop
2:30 PM - 3:30 PM
Automation: Workflow and Reports
3:30 PM - 4:00 PM
Q & A

Event Speakers

Jd ?hapdelaine
Jeanne-Denise Chapdelaine
Customer Trainer
Jeanne-Denise was born to be a trainer. Her passion for teaching others began shortly after she learned to speak, when she began a lifelong quest to educate others on the correct way to pronounce and spell her name. JD was thrilled to join Autotask as a Product Support Specialist in 2012, and she was quickly promoted to Customer Trainer. JD loves being able to guide customers to their "lightbulb moment," when everything finally makes sense. 
Event Registration
Please submit your information to secure your seat at this event.