Executive Team

Mark Cattini

President and Chief Executive Officer

As Chief Executive Officer of Autotask Corporation, Mark Cattini is responsible for leading the company's growth and the expansion of its global IT business management solutions.

Most recently, Mark served as President and CEO of Awareness, Inc., a social media software development company. Prior to his tenure at Awareness, Cattini was President and CEO of MapInfo Corporation, a publicly-traded NASDAQ company and leading provider of location-based intelligence solutions, integrating software, data and services around the world.

Starting as the Managing Director of MapInfo's UK operations in 1995, Cattini was appointed President and CEO of MapInfo Corporation in the year 2000. Under his leadership, Mark reshaped and rebuilt the company strategy from a technology provider to a vertically-focused solutions provider, resulting in 17 consecutive quarters of record growth and the successful sale of the company in 2007 to Pitney Bowes. Following the acquisition, Mark served as President of Pitney Bowes Marketing Services and was a member of Pitney Bowes' leadership team.

Mark began his software career in his native UK where he worked at a variety of technology companies, including a 9-year span at Lotus Development Corp., where he held positions of increasing responsibility.

Mark holds a B.A. in Business Studies, with Honors, from Thames Valley University, London, England.

Vince Zumbo

Chief Financial Officer

Vince Zumbo is Chief Financial Officer of Autotask and responsible for directing the financial, administrative, legal and human resource operations of the company. In addition, Vince is focused on ensuring the alignment of company assets to support the strategic and expansion objectives of Autotask.

Vince brings more than 30 years experience in venture-backed high technology companies. He has been responsible for sourcing over $50 million in venture capital and alternative financing and has significant experience establishing international financial business structures and operations.

He joins Autotask following his position as Chief Financial Officer at Hatteras Networks. Previously, Vince served as Chief Financial Officer at ServiceBench, Inc., a SaaS company later acquired by National Electronics Warranty (NEW) and awarded the Hottest Exit Award of 2008 by the Northern Virginia Technology Council. Vince was also Vice President, Finance and Administration at Formtek, Inc., a start-up specializing in large scale engineering document management software systems later acquired by Lockheed Martin Corporation.

Vince began his career at Paradyne Corporation (now part of Zhone Technologies) during which time he held multiple financial management positions including Director, International Finance where he was responsible for structuring and supporting wholly owned subsidiaries throughout Europe and Asia. During this time, the company experienced significant growth from $10 million to over $300 million in sales and a highly successful IPO.

Vince holds a BBA in Accounting from Siena College, Loudonville, New York.

Kevin Donovan

Senior Vice President of Global Sales

As SVP of Global Sales, Kevin Donovan is responsible for the development and execution of Autotask's global sales strategy. His key area of focus is centered on developing a service-oriented model with Autotask's solution provider partners and resellers, worldwide, to drive significant growth opportunities for Autotask and its partners.

Kevin brings more than 15 years experience in developing technology-sector markets to Autotask, most recently as Vice President of Vertical Sales for Pitney Bowes Location Insight. In that role, Kevin was responsible for the strategic alignment, contribution and performance of products serving the key Financial Services, Telecommunications, Insurance and Public Sector verticals. He has led numerous sales and market development initiatives in the location analysis and predictive analytics industries, and has an exceptional record of developing and implementing high-level sales strategies and programs.

Kevin is an exceptional relationship builder and an active member of both the Corporate Executive Board (CEB) and the Sales Leadership Roundtable (SLR), and has been a featured speaker for both associations on numerous occasions.

Scott Opiela

Vice President of Marketing

As Vice President of Marketing, Scott Opiela is responsible for Autotask's global marketing strategy and execution, including market assessment and analytics, demand generation, marketing communications and events. Scott is also responsible for the company's business, partner and community development programs.

Scott joined Autotask in 2001, and is one of the original founding employees. During his tenure, he held positions including Creative Director and Director of Marketing, and played a key role in the creation of all Autotask product interfaces and developed the company's extensive online marketing programs.

Prior to joining Autotask, Scott was a marketing consultant to the enterprise software industry, and a principal of NearMe, a mobile content platform. He was also responsible for the successful launch of Time Warner Cable's Road Runner High-Speed Internet service.

Scott holds a BS degree in Marketing from Clarkson University in Potsdam, NY.

Len DiCostanzo

Senior Vice President of Community and Business Development

As Senior Vice President of Community and Business Development for Autotask, Len is responsible for ensuring the continued success of Autotask’s global client base and identifying, building and nurturing our strategic industry alliances around the world. Client success programs include developing and delivering business building and product education content through Autotask Academy, facilitating peer partnerships and collaboration, and advising on sustainable revenue generating opportunities. Working with our strategic alliance vendor partners, the goal is to build tight integrations across a range of cloud services and managed services tools that result in automated, scalable business and service delivery processes for our clients.

Len joined Autotask in 2008. He has been named a CRN Channel Chief for 2010 and 2011, and has been listed on the MSPmentor 250 since 2009, which identifies industry leaders shaping the global managed services market. Len was named to the SMB 150 in 2011, which lists major influencers in the SMB IT channel and currently sits on CompTIA’s MSP Partners Executive Council and the Vendor Advisory Council.

A widely-recognized figure in the IT industry with more than 25 years experience as a business technology solution provider in the channel, Len's career began in 1986 when he founded his own software development firm which evolved into a full service solution provider. His company became one of the first solution providers to develop a managed services practice, generating recurring revenue by delivering scheduled, consistent IT services to clients in support of business operations.

Len graduated from Brown University with a Bachelor of Science degree in Computer Science.

Adam Stewart

Vice President of Engineering

As Vice President of Engineering for Autotask, Adam Stewart is responsible for Autotask's software product development which includes strategy, design, development, quality, and data center operations.

Adam began his career in 1989 as Manager of Customer Support for Image Systems Technology,a start-up CAD imaging software vendor. Later, as Director of Technical Resources, he helped execute the sale of Image Systems to Softdesk, Inc. At Softdesk, he served as Director of Development Services, where he was responsible for Documentation, Quality Assurance, and Customer Support. He also managed all major software development projects and brought new product versions to market on tight schedules. Adam joined LearnLinc Corporation as Manager of Customer Service in 1996, where he built a world-renowned CS team. Later, as Director of Development Services, he implemented processes and procedures that groomed the company to be sold to Mentergy in 2000. In 2002, he managed the sale of the LearnLinc business to iLinc Communications, where he served as Vice President of Technical Operations for the following two years.

Adam is experienced in building and energizing highly effective teams that produce relentless service and award-winning products that consistently delight customers. He serves on the advisory boards of several small software companies and holds a Bachelors degree in Electrical Engineering from Rensselaer Polytechnic Institute.

Josette Valenti

Vice President of Human Resources

As Vice President of Human Resources, Josette is responsible for the development and execution of Autotask's human resources strategy. She is responsible for leading HR initiatives ranging from workforce planning & development, recruitment, performance management, compensation, policy & program development and legal compliance.

Josette brings more than 15 years of diverse human resources experience in the technology industry. She is a hands-on leader, coach and business partner experienced in associate relations, organizational development, compensation, benefits, recruitment, M&A and performance management.

Most recently as Director of Human Resources for Pitney Bowes Business Insight (formerly MapInfo and Group 1), she managed a team of 10 and participated on the executive team in managing the $400 million division of Pitney Bowes Corporation, comprised of over 1,600 employees located in the US, Canada, EMEA, India & APAC. In this role, she was responsible for leading the development of human resources strategies related to recruitment, retention and development of talent.

Josette is a current member of the Society for Human Resource Management (SHRM), Capital Region Human Resource Association (CRHRA), Rensselaer County Regional Chamber of Commerce (RCRCC) Leadership Committee and a past member of the RCRCC Board of Directors. She possesses her certification as a Human Resource Professional (PHR) through SHRM and received a Bachelor of Science degree focused in Management/Management Information Systems and a Master of Business Administration with a concentration in HR from the University at Albany.

Patrick Burns

Vice President of Product Management

As Vice President of Product Management, Patrick is responsible for strategic product planning across the suite of Autotask business solutions and add-ons. Patrick and his team define the business requirements and set prioritization for new improvements to the Autotask platform, managing them throughout the product lifecycle. Working closely with Engineering and Client Services, Product Management ensures that new initiatives bring maximum value to customers and align with corporate goals.

Patrick joined Autotask in 2006 and has more than 15 years experience in product development at high-tech companies. Prior to Autotask, Patrick held various product management and marketing roles at PowerOne Media, helping to grow it from a start-up to the largest provider of digital advertising solutions for newspapers in North America.

Patrick studied Political Science at Stanford University and competed in the 1989 National Collegiate Ski Association national championships.

Tom Osborn

Vice President of Client Services

As Vice President of Client Services, Tom Osborn is responsible for Autotask’s global services and support strategy, including development of new offerings, enhancing our global network of certified partners, and optimizing the overall quality of the services and support we provide our customers to ensure their long-term success with Autotask.

Tom brings more than 15 years experience in implementation and support of SaaS and enterprise business applications, including Professional Services Automation, Customer Relationship Management, IT Service Management, Enterprise Resource Planning, Customer Data Management and others. Most recently, Tom was Director of Services at Pitney Bowes Software, where he led projects and staff internationally, successfully retained and grew customer relationships through a dynamic business environment, and implemented repeatable processes and packaged Services offerings that led to increased profitability year-on-year.

Tom earned his Bachelor of Science degree in Computer Science from Siena College, and his Masters in Business Administration from the College of Saint Rose. Tom also holds Project Management Professional (PMP) certification as well as ITIL Foundations certification, and is a 2009 graduate of the Leadership Institute through the Rensselaer County Regional Chamber of Commerce.