Industry Trends, Best Practices, Proof
Points…And More

Autotask Content Library

For 4 years Autotask has been surveying IT Service Providers about what’s impacting their businesses and driving revenue. The 2017 IT Service Provider Benchmarking Study is now available and includes responses from more than 1,000 IT Service Providers in the United States and Europe.
With cyberattacks and ransomware threats at an all-time high, there is more reason than ever for IT service providers to proactively plan how to respond and recover clients’ data.
Following in the footsteps of our previously released Service, Sales and Client dashboards we are excited to present a new tool specifically targeted towards your financials. Grab a cup of coffee and take 30 minutes with Director of Product Management, Joe Rourke as he discusses the thought process behind the new & gives a live demonstration.
With 3 offices across the UK, Managed 24/7 provides innovative best of breed technical solutions and predictive managed network services to leading commercial and educational organizations. CEO and Founder, John Pepper said, “We save 1 hour per day, per employee using Autotask."
Based in the Netherlands, Wanbound has been providing IT services to growing companies across the region. Wayne Wilson, Founder said, “The unified approach being able to have our entire team see tickets and eliminate switching back and forth between systems has helped us save 2 hours per day, per employee."
Peter Sheahan, author of the book Matter and CEO of the Karrikins groups previews his keynote at Autotask Community Live. Get a sneak peak of the keynote covering how to stand out in a crowded marketplace.
In this webinar, Patrick Burns, VP of Product Management will introduce the new interface, which goes far beyond a visual update. All of these new elements added have been extensively researched and tested to ensure customers can be more efficient and productive.
Check out this exciting video from Autotask Community Live! 2016.
Autotask Endpoint Backup (AEB) can help ensure your clients’ digital workplace is always protected, productivity never gets interrupted and with AEB’s automatic versioning, restoring lost files is quick and easy.
In this recorded webinar, Marketopia's Terry Hedden will teach you how successful service providers leverage the right strategies and resources to increase their perceived value, win more business and make more money.
See what’s new and what’s coming in Autotask Endpoint Management. We are excited to share the latest released functionality for our unified RMM & PSA platform.
Join our team of experts at Autotask to learn HOW to protect your clients against ransomware, with hands on demonstrations of practical cloud solutions to patch and protect Windows and Mac endpoints, and how to recover quickly if you get hit with an attack.
Workplace Server is offered as an add-on to Autotask Workplace™. It provides technology service providers with the ability to modernize legacy remote access infrastructure such as VPN solutions. And enables employees to easily work together and collaborate on business files seamlessly in an office or remotely on any device.
Join Len DiCostanzo, SVP of Channel Development at Autotask, and Evan Welch, Product Manager, for this exciting look at Workplace Server, our latest extension to Autotask Workplace™. Workplace Server is a purpose built server agent designed to sync files and folders from supported file servers with our secure, scalable cloud infrastructure.
The Webroot 2017 Annual Threat Report found that rising threats today include ransomware, exploit kits with ransomware, malicious Android apps and high-risk URLs, among others. Join us for a discussion on the evolving cyber threat landscape and the growing need to protect our clients with George Anderson, Product Marketing Director at Webroot and Len DiCostanzo, SVP of Channel Development at Autotask.
Concerned about WannaCry? This 30 minute recorded webinar is designed for existing and potential Autotask customers, and will take attendees through the capabilities within Autotask Endpoint Management (AEM) and Autotask Endpoint Backup (AEB) that address this threat, to help you ensure devices are patched, secure and backed up.
Mark Banfield, SVP, International, Autotask shows how Autotask helps Managed 24/7 go from sales to service for the most efficient service delivery experience
Join Rick Paul, Partner Development Manager, and Caroline Chapin, Director of Channel Marketing, as they discuss the endpoint backup market opportunity and why offering Autotask Endpoint Backup as part of your managed services catalog will help you increase revenue and provide more value to your clients.
We invite you to join Evan Welch, Product Manager at Autotask for this exciting look at our newest add-on to Autotask Workplace (AWP). It is a purpose built server agent that uses performance efficiencies from local area networks to provide effective collaboration on company documents for businesses that have both on-site and remote employees.
Andy Groller, Vice President of Digital Advertising, of DragonSearch, a well-respected integrated digital marketing agency, will provide you with the essential information you need to execute a successful digital strategy. He will detail the importance of building a strong brand presence and how to generate leads that help your business grow as well as the role SEO, content, paid social and organic social plays in building a lasting digital presence for your company.