Industry Trends, Best Practices, Proof
Points…And More

Autotask Content Library

Do you have leads but struggle to close the majority of them? Are your profit margins less than you would like? If so, this recorded webinar is for you! Join Terry Hedden, CEO of Marketopia and Autotask’s SVP of Channel Development, Len DiCostanzo, for this insightful webinar on unveiling proven techniques to help ITSPs close more managed services deals and earn higher margins while doing it.
Are you tired of the question “It’s all working, why am I paying you?” Showing your customer value when you aren’t physically present can become an issue. Join Mark Shaw, President of Stored Tech Solutions as he reveals how his team evolved from reports to action. Learn how account management meetings shouldn’t just transform the way you work with clients, it should transform the way you work.
Do you struggle with knowing how to kick start your sales engine? Join Terry Hedden, CEO of Marketopia and Autotask’s Channel Development Marketing Manager, Caroline Chapin, for this insightful webinar on unveiling the Secrets to help ITSPs close more managed services leads and win new business.
Cohn Consulting decided to move their managed service offering for File Sync & Share (FSS) from an on-prem product to the cloud. Problem was, their old solution didn’t allow them to port the data. An evaluation of competitive solutions led them to Autotask.
We are pleased to announce this exciting new update to Autotask Workplace™ (AWP), Autotask’s enterprise File Sync & Share solution, formerly known as Soonr. Please join Evan Welch, AWP Product Manager, who will provide a detailed overview of the latest release.
machineLOGIC, an award winning Denver area MSP prides itself as a proactive, strategic partner to its SMB clients. When RMM reporting revealed that client employees were deploying File Sync & Share (FSS) solutions outside the purview of IT; machineLOGIC took action to address this security gap.
Valiant Technology is an MSP providing technology services and support to the creative industry in New York City. Thomas Clancy, President, said “With Autotask PSA and Autotask Endpoint Management (AEM) bound together tightly we have a much better level of command with what’s happening within our customer's’ environments. We are able to closely monitor contract compliance and be proactive in our customer outreach and service delivery offerings.”
Please join Moshe Binyamin, Director of Product Management, who will provide a detailed review of Autotask Workplace. Mr. Binyamin will highlight the latest enhancements of AWP that not only improved the end user experience, but also streamlines capabilities for our partners to better deploy, manage and support their end clients. Caroline Chapin, Channel Marketing Manager, will also share recent enhancements made to the AWP Partner Program including new sections in the partner playbook and new tools in the partner toolkit, all designed to help you drive leads and win new business!
Leading global MSPs—Wessex Networks, Base2, Valiant Technology and Technology Services Group—share how unifying PSA and AEM results in impressive ROI for their businesses.
Please join Moshe Binyamin, Director of Product Management, who will provide a detailed overview of our newly enhanced solution. You will also hear from Len DiCostanzo, SVP Business Development, to learn how these AWP product enhancements can help you drive new leads for AWP and win new business!
Discover how two different IT service providers; a 10-user U.S. and a 250-user U.K. MSP achieved consistent improvements in productivity, response times, and retention using Autotask’s unified platform in place of their previous RMM system.
TechGuru is a Minneapolis, MN based MSP focused on educating and empowering their clients to make sound business and technology decisions. Micah Thor, President, TechGuru, said “In the 90 days after using the unified platform between PSA and RMM, we saved almost a full work week of labor. A tremendous return on investment for us and we certainly could never go back”.
Taskfire is the first, co-managed service desk that you provision, manage and bill to clients with internal IT resources. It provides a secure, private interactive service desk for your clients’ IT staff that is directly tethered to your own Autotask system – giving you unparalleled opportunities to create, sell and deliver a new range of services.
We are excited to share the details of the very impactful (AEM) 2016-3 Release, also called “the Patch Release”. Our Director of Product Management, Matthé Smit, will demonstrate how our newest release will transform how service providers can firmly control the patch process for many networks or clients.
Join this webinar to get an introduction to Autotask's newest product offering, Autotask Endpoint Backup (AEB). Moshe Binyamin, Director of Strategic Programs, Autotask and Evan Welch, Associate Product Manager, Autotask will be providing an informative product overview and demo.
More customers choose and stay with partners who provide the best customer experience. To maximize performance and achieve superior customer experience, this eBook details the essential metrics that service desk operations needs to focus on.
The #CommLive community was all ears during the Community Live 2016 keynote featuring Mark Cattini, President & CEO. Cattini focuses on our mission to deliver a platform that allows IT Service Providers to deliver a better experience to their customers. He lays out Autotask's mission of relentlessly pursuing opportunities that create greater efficiency, accountability & intelligence.
Crypto ransomware has come a long way over the past 2½ years and no single solution can stop it 100% of the time. George Anderson, Product Marketing Director, Webroot and Len DiCostanzo, SVP Channel Development, Autotask will share how the right recovery and mitigation strategies can keep businesses a step ahead of this virulent threat and ensure you and your clients are effectively protected.
Spend 5 minutes with us and we’ll show you why Autotask is repeatedly awarded Best Place to Work. Here’s an inside look at what the Richmond, UK team has to say about working at Autotask.
Do you want or need help building, managing and growing your managed services sales pipeline? Are you relying solely on customer referrals for quality leads? Do you wait until you lose an account before looking for a new one? Do you just want to learn another way to generate leads? If you answered yes to any of these questions, this webinar recording is for you!