Improving IT Service Delivery in UK Schools with Endpoint Management

The ability to do remote monitoring and software deployment is very useful to us. Autotask Endpoint Management is more than just a remote support tool. It’s alleviating and reducing the amount of time our technicians need to spend at customer sites.
Darren King, Network Support Manager
London Borough of Sutton County London, United Kingdom

Sutton County’s schools IT support group provides IT support to both the administration and curriculum groups in schools. Darren King, Network Support Manager, said, “Autotask Endpoint Management has a very light touch interface which is really useful for our administration teams as it gives them a simple way to search for and remotely take over customers’  machines. It also provides a more in depth, web-based interface that our technicians use to set up software deployments, automate monitoring of tasks and schedule alerts to deal with the more technical aspects of the software.”