Metrics that Matter for ITSPs, There's a Widget for That

[Dashboard] widgets have allowed our team to meet a much higher SLA for our customers. We have seen a direct improvement in our customer survey scores; they give us a much better level of customer engagement.
Greg Sharp, Base 2
Autotask Dashboard Widgets Deliver Actionable Data to MSPs

The industry’s top global ITSPs—TechGuru, Circle IT, Base2, Valiant Technology and Technology Services Group—discuss how Autotask widgets have introduced an entirely new level of visibility in their business that has directly led to increased efficiencies, cost savings and greater profitability. “Widgets have been incredible for us. We can dynamically on the fly come up with a new widget and implement it the same day.” Thomas Clancy, President, Valiant Technology, US “With Autotask widgets, we are able to measure aspects of the business we weren’t measuring and that has enabled us to gain efficiencies in areas we hadn’t even thought of before." Micah Thor, President, TechGuru, US.