How Unified PSA & RMM Result in Increased Revenue & Customer Satisfaction

To be a successful MSP, you need to have PSA and RMM. The way that Autotask has brought these together has created an entirely more dynamic way for us to see how our business is performing and whether or not we’re delighting our customers.
Thomas Clancy, President
NYC MSP Increases Accountability and Command of Business
Valiant Technology is an MSP providing technology services and support to the creative industry in New York City. Thomas Clancy, President, said “With Autotask PSA and Autotask Endpoint Management (AEM) bound together tightly we have a much better level of command with what’s happening within our customer's’ environments. We are able to closely monitor contract compliance and be proactive in our customer outreach and service delivery offerings.”