Creating & Managing Service Level Agreements in Autotask

During this webinar, Autotask’s Business Development Manager Rich Akullian & Adam Ross, Sales Director, Australia/New Zealand introduce you to Service Level Management programs and strategies you can use to gain complete control and the confidence to guarantee response times to all your clients.

Find out how to:
  • Define managed services and bundles
  • Set key performance indicators
  • Manage, analyze and report performance metrics
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