Sneak Peek of the PSA 2017.1 Release: Unified Ticket

Autotask is pleased to announce monumental updates to the heart of the PSA with the new unified ticket. 

In this webinar, Patrick Burns, VP of Product Management introduces the new interface, which goes far beyond a visual update. All of these new elements added have been extensively researched and tested to ensure customers can be more efficient and productive. This webinar shares highlights of our upcoming release as well as a demo of the new ticket. You'll also learn:

  • The philosophy behind the new ticket’s 3 panel design 
  • How the highly anticipated Ticket Timeline takes complex ticket data and presents it as a series of goals
  • Customization options for ticket names, colors and icons 
  • How to tailor your experience as needed in the moment with built-in flexibility 
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