Top 10 KPIs IT Service Providers Should Be Tracking

There’s an acronym we’ve all heard: KPI. It stands for Key Performance Indicator. It’s a fancy way of saying “the most important metrics for tracking your business”. KPIs are the keys to uncovering the factors affecting your company’s success. Gartner recommends tracking Key Performance Indicators (KPIs) that are 'specific, measurable, attainable, relevant and time-bound’. Getting started is often the hardest part, but once you do, tracking relevant KPIs helps you make important decisions about your company’s future growth and development. 

In this webinar, Joe Rourke, Director of Product Management at Autotask will guide you through the 10 KPIs we recommend you track in your IT Service Provider business and how to leverage Autotask to help you do so. 
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