Using Autotask and Taskfire to Grow Customer Relationships

During this training, you will learn how to use Taskfire and Autotask to bring your customer relationships to the next level.

Taskfire is the first, co-managed service desk that you provision, manage and bill to clients with internal IT resources. It provides a secure, private interactive service desk for your clients’ IT staff that is directly tethered to your own Autotask system – giving you unparalleled opportunities to create, sell and deliver a new range of services.

We will demonstrate how to:

  • Secure new clients with larger, more complex technology needs
  • Create new recurring revenue and differentiated services to offer your clients
  • Gain visibility into your clients’ technology needs and service issues
  • Retain relationships with clients as they grow
  • Streamline workflow, coordination and communication with larger clients
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