We’re excited to introduce you to our all new ticket interface for Autotask PSA. To help you understand what’s so great about it, we’ve put together a 5-part video series to cover the top capabilities. This is the first video in our series.

Here’s what you’ll hear about in this video:

  • New ticket timeline: a visual representation of the ticket’s lifecycle 
  • Service Level Agreements: targets appear along the timeline to help keep you on track
  • Checklists: delegate tasks, keep everyone on the team accountable 
  • Insights panel: a snapshot of key ticket information with color coding to understand ticket requirements at a glance 

Thanks for watching. To learn more, please view the next video in our series here.