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Autotask Content Library

Southern IT Networks Ltd. specializes in providing IT solutions, VoIP Telephony, Support and Microsoft Office 365 Cloud solutions for businesses in the South East of England.
Vermont Systems Ltd. provides a wide range of IT consulting, cloud computing, hosted exchange, computer support and network services to businesses in the Hampshire, Dorset, West Sussex and Surrey areas of the UK.
“Autotask Endpoint Management has a very light touch interface which is really useful for our administration teams as it gives them a simple way to search for and remotely take over customers’ machines. It also provides a more in depth, web-based interface that our technicians use to set up software deployments, automate monitoring of tasks and schedule alerts to deal with the more technical aspects of the software.”
“With Autotask we have more control over our operations, which has led to more efficiency and accountability.” - Nathalie Deen, Service Delivery Manager
“We’ve already seen dramatic improvements to productivity. Autotask is going to completely transform our billing process and the entire customer experience.” -Tim Walker, Managing Director
Synoptek provides information technology management services and support to organizations worldwide. Martin Liberal, Senior Consultant/Project Manager, said, “We have been using Autotask for five years. During that time, we have grown from 40 employees to 220 and have made several acquisitions. We’ve been able to leverage Autotask every step of the way to effectively manage our growth at every stage in the business. We see a lot of value out of our investment in Autotask.”
Platte Rivers Networks is an IT Service Provider offering technology and IT support to small and medium sized businesses across Colorado. Autotask is critical to the business. Sam Hickler, Vice President, Operations, said, “Autotask is the central point of all information in our business. We use it for every part of our business process from prospecting and sales to onboarding and managing client support.”
For more than 35 years, Champion Solutions Group, an IT solutions provider and professional services organization has been selling hardware, software and services to small-medium sized businesses.
“Autotask RMM is so easy to deploy and provides the detailed system information we need to effectively and efficiently support our 200 customers.” - Sean Arbeznik, President and Founder,TCC Technology Solutions
“Autotask is our 11th employee. It saves us more than $50,000 a year, at least, because of what it does automatically for us.” - Daniel Moshe, CEO, Tech Guru
Kristian Wright, Managing Director, said, “Our customer satisfaction levels have increased by 25% year on year which we track annually through the survey tool. As a result, we’ve seen our turnover increase three-fold in the last three years since we’ve be
Desiré Cilliers, Service Manager said, “We’re now logging 60% more calls. As well as increasing our revenue, and we are providing more detailed reports for our customers which shows just how much work we are doing for them.”
Vince Tinnirello, Founder and CEO, said, “As a business owner, it is powerful and enabling to see our profitability by line of business, by recurring managed services and by project. We’re able to identify the gaps, make appropriate adjustments and watch
Now, we can look at the data at a glance on a dashboard, view it, analyze it and manipulate it as we need to for the executive team and trend what’s going on to predict what we need to do for the business going forward.