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Autotask is now part of Datto!

The Hottest Ticket

in the Cloud

 
Autotask PSA is 100% cloud and its ticket user interface lets you take quick action and gives you instant access to mission-critical data with a single click.
Maximize efficiency with:
  • Ticket timeline: A visual representation of the ticket lifecycle
  • Service Level Agreement (SLAs) targets: Stick to your SLAs with key task targets along the timeline
  • Checklists: Delegate tasks and hold your team accountable
  • Device insights: Tap into your integrated remote monitoring and management tool to take a screenshot or initiate a remote-control takeover of a device
  • Configuration capabilities: Make the ticket fit your needs with color-coded ticket categories
The Ticket UI has a modern, user-friendly layout and design. It utilizes the space of the screen to keep the most important content above the fold, requiring less scrolling to view the actionable details. The ticket UI makes our techs more efficient, saving at least one minute per ticket."
- Abby Warner, The Brookfield Group
Get a demo today