METRICS THAT MATTER 2017
Annual ITSP
Benchmarking
Study
mtm2017-book
Metrics That Matter 2017

For 4 years Autotask has been surveying IT Service Providers about what’s impacting their businesses and driving revenue. The 2017 IT Service Provider Benchmarking Study is now available and includes responses from more than 1,000 IT service providers in North America, Europe and around the world. Find out what they had to say about security, hiring growth and endpoint management.

Get the key findings from the 2017 survey, including:

  • Significant opportunities for growth; automate key business processes to impact bottom line
  • ITSPs are hiring; a breakdown of the skillsets they’re looking for
  • Security is the #1 priority for clients; new business driver for ITSPs
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