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METRICS THAT MATTER

An Intelligent Approach for ITSPs

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Metrics That Matter

If you're not leveraging data to make decisions about your business you're missing opportunities for optimization and growth. Our annual IT Service Provider Benchmarking study polled hundreds of IT service providers around the world. Here's what they had to say...




6 TRENDS

INFOGRAPHIC


Did you know: 85% of ITSPs rank Customer Satisfaction as the number one metric for business health but only 10% measure their client portfolio this way...

Check out our infographic for the quick highlights.