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Flexis - 24X7 NOC Services

Helpdesk & NOC

Flexis white labeled 24x7 NOC Services helps you streamline your IT operations and managed services business. Flexis offers 24x7 Monitoring and Management, dedicated engineers through Flexis Agile Pods and hourly support for project work to increase your margins. Our NOC engineers work behind the scenes and allow your internal team to focus on strategic, high margin and customer facing activities.

Integration Features

Flexis has partnered with Autotask to seamlessly integrate service desk and ticket workflow. Our real time, bi-directional integration enables Ticket notes, resolution and status updates between our ticketing system and Autotask.
  • Bi-directional synchronized ticket data flow between Autotask and our ticketing system.
  • Automatic ticket creation from alerts generated by your RMM tool. The work done by NOC technicians is automatically updated in Autotask
  • Ability for you to create service requests for NOC team and track the task progress