Featured Keynote: Mark Cattini, Chief Executive Officer, Autotask Corporation

The Agenda


9:00 - 9:30Registration & Breakfast

9:30 - 10:15 Kick off and Introductions

Len DiCostanzo - Senior VP, Community and Business Development,
Autotask Corporation


Autotask UK Update

Mark Banfield - Managing Director of International Sales,
Autotask Corporation


Keynote – Member Introductions & Autotask International Update

Mark Cattini - Chief Executive Officer, Autotask Corporation
Driving profits out of IT products and services has become increasingly complex with cloud speak, technology convergence, the BYOD revolution and a myriad of other intervening factors in the mix. In this forward thinking presentation, you'll hear what Autotask is doing to help you grow your business and open up new opportunities.


10:15 - 10:35 Making business easier for the Autotask Community

Nathan Addison - Business Development Manager, Synaxon UK Ltd.
Synaxon is Europe's largest dealer organisation with almost 4000 member companies across Germany and the UK. Synaxon services across purchasing and marketing for IT solutions providers could potentially save your business many thousands of pounds whilst enhancing your sales drive. Nathan will be available all day to demonstrate how you can win with Synaxon UK.


10:35 - 11:20 Customer Case Study – Managing the Unimaginable

Paul Dadge - Senior Consultant, PC Paramedics
Paul Dadge, Managing Director of Staffordshire based PC Paramedics will tell the story of how within a month he started an IT company, was involved in a terrorist attack and became an infamous face around the world. He will also talk candidly around the challenges he faces today of running a growing MSP.


11:20 - 11:35Break, Networking with your Peers and Sponsors

11:35 - 12:15 Product Roadmap – What's New and What's Coming in Autotask

Len DiCostanzo - Senior VP, Community and Business Development
Autotask Corporation

This practical session will summarize new functionality additions and improvements you may not be aware of such as LiveMobile, LiveReports, hard-core workflow automation and beyond. You'll also hear about what's coming from Product Development.


12:15 - 12:35 Protecting my clients – what's the best way for me?

Richard Tubb - IT Business Consultant, Doyenz
IT Solution Providers are faced with a plethora of choices when it comes to backup. Tape or Disk. On-Site or Off-Site. Appliance or Cloud? That's before even choosing a Backup and Disaster Recovery Vendor to work with!

In this Workshop session, IT Business Consultant Richard Tubb takes us through what to look for in a Backup and DR Vendor, the right questions to ask of a vendor before committing, and openly discusses the recent huge changes in the UK BDR marketplace.


12:35 - 1:10Lunch, Networking with your Peers and Sponsors

1:10 - 1:30 N-Central 8: The Path to Recurring Revenue

Frank Colletti - Director of Sales, N-able Technologies


1:30 - 3:00 Product Training – Fact-based Decision Making Using LiveReports

Emily Doty - Technical Writer, Autotask Corporation
The real value of any system is the actionable data it can provide for you. This session will show you how to access and understand the metrics that are most important to your business, by customizing Autotask's LiveReports engine to meet your specific needs.


3:00 - 3:20 Integrating LogMeIn Rescue Remote Support with Autotask

David Walsh - Product Marketing Manager, LogMeIn
In this presentation, you'll be introduced to LogMeIn Rescue, an on-demand remote support software, and how it integrates with Autotask.


3:20 - 4:00 Member Roundtable/User Experience Q&A – Learning from Your Peers

Moderated by: Lee Evans - Managing Director, Vital Technology Group
In this interactive session, we'll invite Autotask customers to share their insight and experience and answer questions about how they have improved their businesses processes, culture and the value they deliver to their customers.


4:00 + LogMeIn Cocktail Reception at the Hotel

Date and Venue


When: 18 November 2011
Where: Grand Connaught Rooms
Covent Garden
61 - 65 Great Queen Street
London, England WC2B 5DA
Phone: +44 (0)20 7405 7811
Hotel Website
Directions by car and tube

Reserve your seat, today!

Sponsors

  • Doyenz
  • LogMeIn
  • N-able
  • Synaxon UK