Portals

Autotask  Client Access Portal

Client Access Portal

Facilitate clear and easy communication with your clients by providing them with their own secure web portal to submit tickets and requests, review work statuses and much more. You determine the information you want to share!
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Taskfire

Taskfire®

Taskfire is a powerful add-on to the Autotask Client Access Portal providing a fully-hosted Service Desk software-as-a-service that is provisioned, managed and billed by you for clients with internal IT resources. But, what makes Taskfire truly unique is the direct integration with your own Autotask service desk, giving you unparalleled opportunities to share tickets and workflows with your clients. Thats why we call it the worlds first hosted "Co-Managed Service Desk."
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Subcontractor Portal

Subcontractor Portal

You can assign your service tickets to literally any subcontractor or partner, even if they don’t use Autotask, using the universal Subcontractor Portal. Your partners will have access to the tickets you assign to them, and as they work the tickets, your system is updated automatically and in real-time! Create your own private network of subcontractors right inside of Autotask, and manage them the same way you manage your internal resources.
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White Paper Service Level Management Improve your service delivery and increase customer satisfaction. Fully integrated in both Autotask Pro and Autotask Go! Download
Case Study Haber Group Autotask provides single, cost effective solution for improving efficiency Download