Portals
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Client Access Portal™Facilitate clear and easy communication with your clients by providing them with their own secure web portal to submit tickets and requests, review work statuses and much more. You determine the information you want to share!Learn More |
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Taskfire®Taskfire is a powerful add-on to the Autotask Client Access Portal providing a fully-hosted Service Desk software-as-a-service that is provisioned, managed and billed by you for clients with internal IT resources. But, what makes Taskfire truly unique is the direct integration with your own Autotask service desk, giving you unparalleled opportunities to share tickets and workflows with your clients. Thats why we call it the worlds first hosted "Co-Managed Service Desk."Learn More |
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Subcontractor PortalYou can assign your service tickets to literally any subcontractor or partner, even if they don’t use Autotask, using the universal Subcontractor Portal. Your partners will have access to the tickets you assign to them, and as they work the tickets, your system is updated automatically and in real-time! Create your own private network of subcontractors right inside of Autotask, and manage them the same way you manage your internal resources.Learn More |
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Service Level Management
Improve your service delivery and increase customer satisfaction. Fully integrated in both Autotask Pro and Autotask Go!
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Case Study
masterIT
Good To Great: How one IT company is transitioning their IT services business with Autotask
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