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Announcing Autotask Cloud Based Backup and Recovery - Powered by Intronis

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July 21, 2011

EAST GREENBUSH, NY - Autotask Corporation, the world’s leading provider of hosted IT business management software, and Intronis the leading online backup + recovery solution, have teamed up to offer the IT channel a seamless integrated solution to better support and manage their end-clients’ IT infrastructure. The industry-leading integration allows partners to use the Autotask platform to more easily manage and resolve Intronis alerts and notifications while streamlining and automating managed services providers’ online backup business.

Key features of the Autotask-Intronis integration include:

  • Quick and simple set-up
  • Effortless monitoring of backup and recovery processes
  • Automatic creation of service tickets from Intronis notifications
  • Detailed ticket and billing logs
  • Automatic billing and subscription adjustments by contract types and service bundles
  • Integrated client invoices and reporting

“Autotask is committed to helping IT and managed services providers run their businesses more efficiently and more profitably,” said Len DiCostanzo, Autotask senior vice-president of business development. “Building deep integrations with best-in-class solutions like Intronis makes it easier for users to manage and deliver a broader range of services, and increases their value to their end customers.”

Kent Plunkett, Intronis CEO, states “The Intronis team is thrilled about the deep integration with Autotask as a channel partner because Intronis fully believes this will provide our partners even more success in their businesses by optimizing key backup processes.”

A complimentary educational webinar demonstrating the Autotask-Intronis integration will be offered on Thursday, July 26, 2011 at 1pm, US EDT.  To register for this event, click here.

Readers interested in learning more about the integration, and how they can build their own managed services business, are encouraged to register to attend one of Autotask’s 15-city Community on Tour events, sponsored by Intronis.

About Intronis
Intronis is a cloud provider of backup and disaster recovery services for the IT channel. Intronis utilizes 256-bit AES security and multiple data centers located on opposite coasts to ensure data protection and availability. Intronis offers IT service providers a secure data solution combined with a robust partner program, the efficiencies of full web-based account management, and an industry leading technical support team.  http://www.intronis.com

About Autotask Corporation
Autotask Corporation helps IT organizations worldwide work smarter with a complete, cloud-based IT business management platform that enables efficiency, accountability and access to the metrics that drive intelligent business decisions. With built-in best practices and workflow automation, Autotask speeds time to revenue while continually improving service delivery. Autotask is available in seven languages and used in over 90 countries. Headquartered in New York, Autotask has offices in Beijing, Chicago, Dallas, London, Los Angeles, Munich and Sydney. Visit autotask.com for more information.

Autotask® is a registered trademark of Autotask Corporation. All other trademarks mentioned in this document are the property of their respective owners.