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RICHMOND, UK -- Autotask Corporation, the world’s leading provider of hosted IT business management software, today announced that Mark Cattini, president and chief executive officer, will deliver the keynote address at the ACHAB Open Forum in Verona, Italy, 11 October 2012. This event is closely followed by the company’s participation in the SMAU event in Milan from 17 – 19 October.
“Changes in the availability and delivery of new technologies, especially the proliferation of cloud-based services and mobile applications, are rapidly shifting the way small and medium sized businesses consume technology and this creates enormous opportunities for IT service providers worldwide,” stated Cattini. “This evolution makes it possible for solution providers to deliver an entirely new range of managed services and consulting to better meet the needs of their clients, and to develop more predictable and more profitable revenue streams for their own businesses.”
Cattini noted that this transition can be difficult to manage for many service providers, particularly when they are focused on maintaining day-to-day business operations with myriad back-end tools that are not designed for the task.
Autotask Pro is a software-as-a-service (SaaS) offering that integrates a broad range of critical business systems including customer relationship management (CRM), service desk, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors driving their business. The software is specifically designed to automate and optimize mission-critical business processes for technology solutions providers.
Autotask launched localised versions of its award-winning software for Italian, Spanish, French, German, Chinese and Japanese in early 2012. “Delivering and supporting localised solutions worldwide is a key differentiator for us, and our customer base in Europe has grown tremendously as a result,” said Mark Banfield, VP of International Sales at Autotask. “With over 100 staff across Europe and Asia, and plans to double that number in 2013, we have established a solid network of sales, implementation, and support professionals to ensure our clients can deliver best-in-class service and support to their clients and grow their business.”
Autotask software is currently used by tens of thousands of IT service providers, value-added resellers (VARs) and managed services providers (MSPs) in 54 countries.
About Autotask CorporationAutotask Corporation helps IT organizations worldwide work smarter with a complete, cloud-based IT business management platform that enables efficiency, accountability and access to the metrics that drive intelligent business decisions. With built-in best practices and workflow automation, Autotask speeds time to revenue while continually improving service delivery. Autotask is available in seven languages and used in over 90 countries. Headquartered in New York, Autotask has offices in Beijing, Chicago, Dallas, London, Los Angeles, Munich and Sydney. Visit autotask.com for more information.
Autotask® is a registered trademark of Autotask Corporation. All other trademarks mentioned in this document are the property of their respective owners.
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