Autotask Hosts Service Desk Training Across the U.S.

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January 27, 2014

East Greenbush, NY - Autotask Corporation, the world’s leading provider of hosted IT business management software, today announced its Product Training Workshops sponsored by Microsoft will be held in a number of cities across the U.S. Autotask customers can attend these Service Desk focused events at no cost to learn how to maximize their investment in Autotask and to take advantage of the revenue opportunities associated with Windows XP End of Support (EOS) on April 8, 2014.

Training workshops will be held in:

  • Downers Grove, IL (February 6)
  • Glen Allen, VA (February 12-13)
  • Irvine, CA (February 18)
  • Bellevue, WA (February 20)
  • Dallas, TX (March 4)
  • Atlanta, GA (March 6)
  • Albany, NY (March 12-13) at Autotask headquarters
  • Albany, NY (April 16-17) at Autotask headquarters

“With the Windows XP EOS deadline approaching, this is a great time for us to go on the road with the Autotask Community and discuss the ways they can leverage this opportunity in their business. We are focusing our training on how they can use Autotask Service Desk to manage support issues around XP EOS while helping their end clients understand the need to migrate and avoid any serious downtime in the process,” said Len DiCostanzo, Senior Vice President, Community and Business Development, Autotask.

He added, “Microsoft’s sponsorship of these events allows us to prepare and educate our community in a hands-on way and gives our users an open forum to discuss how best to take advantage of the tremendous opportunity to use the XP EOS deadline to positively impact their business.”

Autotask will provide this training at Microsoft’s state-of-the-art training facilities for all road show dates (excluding the Albany, NY dates), which provides even more value for participants. The road shows will primarily focus on Service Desk with additional training at Autotask’s New York headquarters offering Projects, Contracts, CRM and more.

To register for these workshops visit

About Autotask Corporation
Autotask Corporation helps IT organizations worldwide work smarter with a complete, cloud-based IT business management platform that enables efficiency, accountability and access to the metrics that drive intelligent business decisions. With built-in best practices and workflow automation, Autotask speeds time to revenue while continually improving service delivery. Autotask is available in seven languages and used in over 90 countries. Headquartered in New York, Autotask has offices in Beijing, Chicago, Dallas, London, Los Angeles, Munich and Sydney. Visit for more information.

Autotask® is a registered trademark of Autotask Corporation. All other trademarks mentioned in this document are the property of their respective owners.