July 1, 2004
Autotask Corporation Adds Professional Services Group
Supports a Closer Interface with Customers and Increases the Power of Autotask for Specific Customer Requirements

Rensselaer, NY - Autotask Corporation, a leader in business management solutions today announced the formation of its Professional Services Group. Autotask offers a powerful, integrated solution that tracks people, projects, time and costs. Now they provide customers the benefit of knowledgeable experts who will help them best utilize Autotask for their specific business processes, workflows and applications.

The group's director is Michael Ruslander, whose background includes both the public and private sector and experience in project management, business process engineering and workflow analysis.

"By bringing Professional Services in to help us with our business processes, we validated how Autotask could best be utilized to support current and future offerings," stated William Smetlzer, CIO, Focus Technology Solutions. "Mike assisted us in making an impact on our internal processes in time and billing reporting."

The Professional Services group applies its wealth of insider knowledge, integration strategies, productivity tips, additional training support and feature enhancements to detailed business requirements, enabling the customer to increase their utilization of Autotask for greater productivity.

"The Professional Services team knows Autotask inside and out and they are already focusing on several customer initiated projects," said Richard Frederick, Autotask President & COO. "Alone Autotask is a single access point for managing projects, customer relationships and other tasks, but many of our customers want to adapt Autotask even more into their specific business operations."

Further information on the Autotask Professional Services Group may be found on the web site, www.autotask.com or by contacting (518) 720-3500.

About Autotask Corporation
Autotask (www.autotask.com) provides business management and project tracking solutions delivered as a web service on-demand. Autotask makes it easy to manage and track people, projects, time and costs by connecting project teams to business teams for better business decisions.

Founded in March 2001, Autotask now has about 100 customers with several thousand users across 28 states and Canada including leading software developers, consulting organizations and technology based services companies using Autotask products. Autotask was recently named the 2004 Rising Star by TechConnex.

For product information or a web-based demonstration of Autotask, please contact Jack Miller, VP of Sales, at (518) 720-3500 x223.