Get all your business and service information in one place!
Whether you select Autotask Pro or Autotask Go!, you'll get all your business and service information in one place, replacing spreadsheets, whiteboards, stand-alone applications and home-grown solutions. Get everyone in your organization onto Autotask, and you will..

• Manage resources, people and projects more efficiently
• Capture more billable time and make more money
• View profitability instantly at any time
• Boost customer satisfaction and retention
• Slash waste, confusion and firefighting

Our customers report major increases in profits without increasing staff, and the ROI is almost immediate. In most cases, the cost of our software is covered with the first hour of wasted time you save, or the first missed billable hour you capture per user per month.

About our SMB Database Template
This special edition database comes with a number of pre-set workflow rules, along with a coordinated family of ticket priorities, ticket statuses, issue types and sub-issue types to automate the processing of incoming service tickets, and automatic organization of tickets into like groups or "queues." Automatic notifications are also set up and ready to go. Use these workflows "as is" out of the box, or as a starting-point to build customized workflows based on your unique processes. Available with both Autotask Pro and Autotask Go!, this offer includes:

• Service Ticket Templates - Reduce the number of keystrokes to create new tickets, and ensure (that) each ticket is consistently handled, no matter which tech has the job. Use these templates to start, and then copy, paste and modify them to create your own library.
  
  
• Pre-configured contracts - including standard service agreements and monitoring contracts.
  
  
• Autotask LiveLinks™ - which connect you to key vendor sites and automatically pass through product IDs to speed retrieval of license info and more.

With all this, you can get up to speed faster, and get your business running better. If you are a Microsoft Small Business Specialist, then you should choose this special version of Autotask Go! or Autotask Pro.

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