The #1 Hosted Software
Sell. Implement. Manage. Bill Your IT Products and Services.
Runs Your IT Business. Better!
Autotask is the all-in-one web-based software that helps VARs, MSPs and IT Service Providers to sell, implement, deliver and bill their services.
Autotask will help you improve your business performance through the automation and management of your people, projects and processes.
A bold promise, yes. But we deliver by getting your entire team all working off of literally the same customer and business information, all in real time.
How does this help? By eliminating duplicate data entry, automating numerous functions and giving you complete visibility into:- What's due
- What's billable
- What needs to be scheduled
- Which employees are under-utilized
- How long specific tasks are taking
- Which clients are most profitable
This is serious software that starts at just $29 per month! Request your demo and see how much more work you can get done without increasing staff!
Everything you need is included
Both Autotask Go! and Autotask Pro are built with multiple integrated modules, including service desk, contact management, outsourcing, contract administration, time tracking, billing, reporting and business analytics -- all running off the same database and accessible from a single screen.Autotask Pro also includes Expense Management, Quote Management, Project Management, Sales Automation, Inventory, and real-time integration with Microsoft Outlook for e-mails. Not sure which product is right for you? Check out our Help Me Choose tool.
You also get a powerful integration platform, AutotaskExtend, which includes APIs, Web Services, tools, and utilities that allow you to create your own extensions to access Autotask data from outside the application, and to run other applications and access other solutions from within Autotask.Options include VARStreet for advanced quoting and e-commerce; Client Access Portal, which you brand as your own; Taskfire, the world's first co-managed service desk for internal IT; Autotask LiveMobile™, ideal for field service techs; and specialized connectors to various accounting packages.
A single user can get started right now with Autotask Go! for just US$29 per month!Learn more.
Need more power? Request a demo of Autotask Pro and we’ll give you a personal, one-on-one tour.
You configure Autotask To Work The Way You Do
Autotask can be easily configured to support your unique IT Services business functions. Individual modules can be turned on and off across-the-board, or you can give individual users different levels of security access and different views on the data, depending on their function.And, to get even more power at your fingertips, you can take advantage of our flexible licensing plan that allows you to add or remove active named users and pay only for what you need with no penalties.
Want even more flexibility? Use our powerful Outsource Management tools to work with subcontractors the same way you work with internal staff.
Request your demo and see how it all works. It will be the best investment you’ve ever made.Why An Integrated Solution Is So Important
If you are like many IT Service Providers, chances are you continue to rely spreadsheets, whiteboards and manual or homegrown solutions to run your business.IT Service Providers that use these ad hoc systems "hit the wall" as they attempt to sustain their growth. They soon reach a point where they cannot manage the number of employees, customers and managed services contracts needed to sustain their operations. They are past the point where "everyone knows everything that's going on," because these ad hoc systems "silo" the critical functions of the company.
Getting all the information in the same database gets your whole team literally working off the same page at the same time. The average Autotask customer sees an immediate increase of 15% in billable time, and reduce paperwork and duplicate data entry by a whopping 85%!
Want to see how? Request your demo today!The Affordable PSA Solution for IT Services Management
Until recently, the only software available to solve these problems took the form of exorbitantly expensive all-in-one enterprise software solutions, such as NetSuite, Primavera, PeopleSoft, SAP, and the like. These products are specifically designed as integrated business management systems, but are not economical for the typical services provider with less than 100 employees.Autotask is a new breed of affordable software application, delivered on-demand through “the cloud”, specifically designed to deal with the key challenges facing companies that provide technology services and solutions.
There’s no large upfront charge for the software and no expensive hardware to buy and maintain. You pay a low monthly fee for each user. In fact, in most cases the cost of Autotask is covered with the first wasted hour each user saves, or the first missed billable hour they capture each month with our software.
Contact us now, and one of our representatives will help calculate YOUR ROI by investing in Autotask.Special Features for MSPs
Autotask has established a special initiative - The Ready-For-Autotask program - that features partnerships with the leading providers of remote monitoring and management (RMM) software. Whenever products from these companies generate e-mail alerts, Autotask is able to capture the alert, automatically generate a service ticket, and then automatically route it to the proper resource for resolution - all based on workflow rules you create. Alerts can be handled based on type and priority, and there is even an autoescalation feature to reroute tickets when specific conditions are not being met.We also offer deeper integration with a growing number of RMM vendors, that allows you to launch remote management sessions directly from the incoming alerts, and capture the device information from their auto discovery tools.
In addition, Autotask includes a powerful Recurring Services Contract manager, that helps you both bill and monitor profitability of complex managed services contracts, as well as traditional block hour, time-and-material, retainer, subscriptions, and fixed fee billing.
See why the 9 out of 10 Top Rated Service providers use Autotask! Request your demo now.Best-of-Breed Functionality
Perhaps the most valuable benefit of implementing the Autotask IT Services Management solution is the automation and integration of all business processes from winning new customers to billing. This gives you a full view of your business metrics, in real time.With just a few keystrokes, you should be able to instantly:
- Understand your sales pipeline and performance against goals
- Determine what’s due, what’s done, what’s overdue and what’s at risk
- See all the work that is being done for any given customer
- View the big picture - the complete portfolio of project and customer service work that are in-house
- Drill down to any level of detail, to assess which customers or projects are profitable and which are not
- View resource and staff availability, resource utilization and billable hour reports
- Analyze individual performance of team members
With all that capability to measure the performance of your business, you can easily see where and how improvements can be made. And, because Autotask is designed to be flexible, you can readily configure it to work with your internal workflow and best practices.
Start the journey today. Request your demo and see how you can get started.
