Autotask  Client Access Portal
Client Access Portal
Facilitate clear and easy communication with your clients, by providing them with their own secure webportal to submit tickets and requests, review work statuses and much more. You determine the information you want to share!
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Taskfire
Taskfire®
Taskfire is a powerful add-on to the Autotask Client Access Portal providing a fully-hosted Service Desk software-as-a-service that is provisioned, managed and billed by you for clients with internal IT resources. But, what makes Taskfire truly unique is the direct integration with your own Autotask service desk, giving you unparalleled opportunities to share tickets and workflows with your clients. That's why we call it the world's first hosted "Co-Managed Service Desk."
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Varstreet
VARStreet Advanced Quoting &
e-Commerce
VARStreet includes a powerful suite of fully-integrated e-commerce automation tools, plus an optional electronic storefront, to streamline the way you resell your IT products and services and optimize your revenue.
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Contact Group Manager
Contact Group Manager
Put the power of personalized, HTML e-mail marketing in your hands with the Contact Group Manager (included FREE with Autotask Pro, and as optional add-on for Autotask Go!). Create an unlimited number of “Groups” within the Autotask CRM, then assign your contacts to one or more groups. Even bulk import prospects right into your groups. Bulk send personalized HTML e-mails to the groups right from inside of Autotask, bulk assign follow-up to-dos, and/or add a specific note to every contact in the group... all at once. A great time saver!
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Subcontractor Portal
Subcontractor Portal
You can assign your service tickets to literally any subcontractor or partner, even if they don’t use Autotask, using the universal Subcontractor Portal. Your partners will have access to the tickets you assign to them, and as they work the tickets, your system is updated automatically and in real-time! Create your own private network of subcontractors right inside of Autotask, and manage them the same way you manage your internal resources.
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Autotask LiveMobile
Autotask LiveMobile
Now your entire organization can take Autotask into the field, in the car, on the train, and anywhere they go. No more logging on to remote computers or asking clients for permission to use their systems to get your work done! Access specific Autotask functionality right from your mobile device!
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Two-Factor Authentication
Two-Factor Authentication
If you are concerned about your security protocols surrounding access to your Autotask log-in credentials, Autotask Corporation offers an optional higher log-in security option: Two-Factor Authentication (2FA). Autotask is the first professional services automation (PSA) solution for the IT services industry to offer this extra level of log-in security for service providers who are storing sensitive data within Autotask.
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Autotask Go! SMB Edition
Autotask Go! SMB Edition & Autotask Pro SMB Edition
The SMB Editions for Autotask Go! and Autotask Pro are designed to get you started fast on the road to more efficient operations serving the Small to Medium Business market. Learn More