Autotask Online Community
Autotask is the ONLY IT Services management platform that includes an entire IT services community built right in. More than 80% of Autotask users are participating in the vibrant Autotask CommunITy. Simply click on the CommunITy Icon within Autotask and enter into a virtual world populated by tens of thousands of your peers who are all using the same application to run their businesses.
- Get answers to specific questions you have about the software
- Share best practices on running your business
- Weigh in on requested new features
- Get an inside look at the product roadmap
- Find potential partners
- Keep abreast of industry trends
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Active Online Community – Right Inside of Autotask!
The Autotask CommunITy has tens of thousands of active users. It’s a great way to network, find resources, and forge alliances.
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Dozens of Active Forums
Autotask CommunITy’s forums are organized by groups, topics, threads and posts. You can search using standard keywords, or an innovative “tag cloud” to find what you’re looking for, get the help you need, or submit a new feature request.
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Autotask Product, Insider and Industry Expert Blogs
Autotask staff offer up interesting and informative blogs on product-related topics to help you get the most out of the software, and the CommunITy itself. There’s also a number of industry blogs from our users that are syndicated inside the CommunITy.
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New! Autotask Community Groups!
Community Groups is an entirely new feature set that allows users to create, manage, own and participate in robust, affinity-based, micro-communities within the site. Groups may be Public or Private, Listed or Unlisted, and provide their members with exclusive access to Group-specific Forums, Media Gallery, Blog and Wiki.
| FEATURE COMPARISON | Autotask Pro |
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| 23,000+ Registered Users |  |
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| 17,000+ Threads | |
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| Product Roadmap, Release Notes & Drawing Board Links | |
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| Featured Members | |
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| Community Forums | |
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| Support Forums | |
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| Enhanced Support Forum Q&A | |
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| Product Feedback Forums | |
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| Third Party Integration Forums | |
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| The Extension Exchange | |
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| IT Classifieds | |
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| Autotask Insider Blogs | |
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| Industry Expert Blogs | |
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| Special Interest Group Micro Sites | |
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| SIG Media Galleries | |
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| SIG Wikis | |
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Support Forums Q&A. The Autotask CommunITy Support Forums have been enhanced to make it even easier for you to request and find the information you need, quickly, including new icons that let you quickly identify threads containing Unanswered Questions, Questions with Suggested Answers and Questions with Verified Answers – to make is even easier for you to ask for and receive the information you need the most.
Special Interest Groups. ‘Groups’ lets users to create, own, manage and participate in robust, affinity-based, micro-communities within the Autotask CommunITy. Groups may be public or private, listed or unlisted and provide members with exclusive access to their own forums, media gallery, blog and wiki.
Where else will you get direct, real-time input into the features and ehancements you use everyday? Have acess to dozens of forums, blogs, wikis and special interest groups devoted to your business issues, service models, challenges and success?
Only inside Autotask.
