Remote Computer Management Remote Monitoring & Management (RMM)

GFI MAX helps IT Support Companies and MSPs grow monthly revenues from existing customers, attract new customers with affordable, high-value, easy-to-use services and deliver proactive, cost efficient services to grow an IT business profitably. GFI MAX provides a range of integrated software solutions built specifically for IT Support Companies and MSPs that are fast to implement, low effort to manage and fully brandable, so your customers see their value. The GFI MAX platform enables MSPs to provide managed antivirus, managed online backup, remote support, email security, automated monitoring, patch management, asset tracking, alerting and reporting all from a single dashboard.

Integration Features

With the GFI MAX integration of Autotask, you can automatically raise, update and close tickets in Autotask based on IT support activities performed in GFI MAX. Dynamically map clients and devices between GFI MAX and Autotask for seamless IT services management. The two-way integration allows you to perform actions in either platform and automatically update the other, including time spent and the logging of support activity detail, allowing you to jointly integrate the two services into your support organization’s workflow for an efficient and user-focused experience.

  • Automatically sync accounts (clients) and products (devices)
  • Automatically create accounts and products in Autotask as they are added to GFI MAX
  • Map IT support tasks and events to Autotask’s ticket creation and resolution workflow