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Invarosoft - ITSupportPanel

Remote Computer Management Utilities Mobile Helpdesk & NOC

ITSupportPanel is the App your clients use to access all of your IT services from one simple ‘IT button’. It’s not designed to replace anything you already have but be the customer interface to your MSP.

ITSupportPanel integrates seamlessly with Autotask by synchronizing your clients, users and ticket types making it easy for end users to log tickets among many other features. Setting up ITSupportPanel is a breeze taking approximately 20 minutes to finish with our simple step by step wizard that guides you through the integration with Autotask. Once the setup wizard is complete you will have a working example of the application on your device. Inside the Invarosoft portal you can find further documentation and assistance on how to configure the product.

Integration Features

  • Synchronizes your Clients and Users
  • Synchronizes your Ticket Types
  • You can configure ITSupportPanel, ITAppsPanel and ITNewsPanel per client AND per user so you can deliver a different Appearance (Logo and Colors), Button Collection, News and Apps Collection for whatever your client needs.
  • Broadcast news, announcements and content with ITNewsPanel
  • Give your clients a nice SOE destination to access their Apps with ITAppsPanel
  • No Username or Password Required
  • ITSupportPanel is a native app that works on Windows, Mac, iOS and Android