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Server-Eye by Krämer IT Solutions GmbH

Remote Monitoring & Management (RMM)

Krämer IT Solutions is a German IT Service Provider. Founded in 1992, it now has more than 60 employees. Server-Eye is currently represented in DACH only

Issues are identified through Server-Eye’s Monitoring Software and through the integration are created as tickets in Autotask.

 

Integration Features

  • Creating a ticket
  • Allocation of that ticket to the correct customer account
  • Transfer of ticket information from Server-Eye to Autotask