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Pulseway

Remote Monitoring & Management (RMM)

Pulseway is a specialist provider of remote monitoring and management solutions.     Pulseway is the easiest way to remotely monitor and control IT systems from any smartphone or tablet enabling busy IT administrators to fix issues on-the-go and be more productive.

Integration Features

Pulseway integrates with the Autotask Service Desk offering support agents a centralized dashboard for monitoring alerts by forwarding Pulseway incidents as Autotask tickets.
  • Forward Pulseway incidents as Autotask tickets
  • Filter which notification priorities get posted to Autotask's Service Desk
  • Use Pulseway Group Policies to provision all agents for a particular client to use their corresponding Autotask Account
  • Ability to select on which Service Desk queue tickets will be created