The IT Marketplace: Opportunity is Knocking

January 25, 2013  

SMBSpend-USA-Europe-GraphicIn study after study, businesses worldwide indicate that they plan to devote more of their overall budgets to outsourcing IT services. In 2011, on aggregate, 22 percent of a company’s IT budget was devoted to outsourced IT services. That figure is predicted to grow to 35 percent by 20151 

Over the next 12-24 months, there will be a shift in the types of IT services that businesses demand. Leading analyst firms predict that IT outsourcing, consulting and training services will grow almost 10 percent from a $691 billion dollar spend to a $790 billion dollar spend by 2015. It is estimated that of that figure, $164 billion, will be for outsourced IT services including

  • Desktop and mainframe support
  • Distributed systems and networks
  • Application hosting, management and testing
  • Single-instance software deployments

Nearly $60 billion more will be spent on IT consulting and
implementation services including consultancy services such as 

  • IT strategy
  • Security assessments
  • Process change
  • Systems integration

These changes present an opportunity for IT Managed Service Providers (MSPs) and IT Solution Providers (ITSPs) to not only realize attractive profit margins, but to differentiate your business from the competition. 

Before embarking down the path to capitalize on these market conditions it’s import to understand the driving forces. Our white paper, Understanding the Changing Landscape for IT Services, provides clear insight and actionable advice for progressive ITSPs and MSPs. Download now

1 Forrester Research Report "The Coming Upheaval in Tech Services." 29 July 2010. 

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