How to Make the Most Out of Attending Autotask Community Live!

May 28, 2013  By Richard Tubb

Autotask Community Live is an annual event attended by hundreds of Managed Service Providers (MSPs).

As the former owner of an MSP myself, I know the commitment you make when you attend a conference - as well as the financial cost, you are spending precious time out of the office. But the benefits you reap from attending Autotask Community Live can be immense - provided you are prepared.

Here are 3 tips for making sure you get the best return on investment from your trip to Autotask Community Live.

Prepare to build relationships

As well as the cream of the world’s top MSPs, you will also find the top MSP vendors, consultants and channel associates in attendance. While randomly bumping into old friends and meeting new faces in the corridors and break-out sessions will certainly happen - it’s worthwhile to reach out to those you’d like to spend time with now to arrange one-on-one meetings.

Never breakfast, lunch or dine alone. Use the time to meet people and build relationships. Schedule these meetings in your diary and exchange cell phone numbers to stay in touch during the conference.

Bring lots of business cards. Make notes about the people you meet on their business cards as you receive them. Don’t rely on your memory when you get back to the office!

Use Social Media

Take a look at the LinkedIn Friends of Autotask Group to see who else is attending Autotask Community Live.

Follow @Autotask on Twitter and track the #CommLive hash-tag. You’ll quickly find the influencers, hear the latest buzz and be in the know throughout Community Live.

And remember, Social Media is all about conversations. Don’t “lurk”; be brave and join in the chat.

Create an itinerary

There is a ton of fantastic content at Autotask Community Live. Scour the conference guide and pick out the sessions you want to attend before hitting the Conference floor.

Put these sessions in your Outlook calendar with reminders, and make sure to list room locations. Autotask Community Live is easy to get lost in!

Don’t rely on technology alone. Smart phones freeze, tablets run out of battery. Print out your itinerary and keep it on hand.

Finally, when you’re in the break-out or training sessions - be present. Don’t try to multi-task by checking e-mail or browsing the web. You’re going to have access to some of the world’s top presenters - listen to what they have to say.


Autotask Community Live is a great opportunity to learn from the best in the industry and grow your MSP business - but don’t try to “wing it”, prepare for the event and get the most value from your investment of time and money. Register now!

Richard Tubb
The former owner of on award winning IT MAnaged Service Provider, Richard Tubb now provides expert advice to help IT companies who want to grow.

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